Founder's Office Intern

BiteSpeed; Bengaluru; On-site; INR 180,000 - 320,000; Full time

Job summary

BiteSpeed is seeking a Founder’s Office Intern in Bengaluru to tackle ambiguous business problems alongside the founders and leadership. You will explore market research, analyze data, and help build simple processes or automations that move the business forward.

You will work across strategy, operations, product, GTM and AI initiatives, gaining exposure to multiple functions and ownership over meaningful projects with fast feedback loops.

Qualifications

• You naturally enjoy solving problems and breaking down messy questions.
• You’re a generalist at heart with curiosity about how businesses work.
• Strong analytical and data-driven thinking.
• High agency and willingness to own tasks.
• Excellent communication and storytelling skills.

Responsibilities

• Work with founders on high-priority business problems across functions.
• Turn ambiguous questions into structured problems and actionable steps.
• Conduct market, customer and competitor research.
• Analyze business data and translate into insights.
• Build simple processes, dashboards or automations.
• Collaborate with Sales, Marketing, Product, Customer Success and Operations.
• Own projects from discovery to delivery.
• Identify bottlenecks and seek better ways to do things.
• Support strategic projects like new market research or GTM experiments.
• Present thinking clearly to founders and leadership.
• Learn fast and handle ambiguity.

Skills

Generalist

Analytical thinking

Problem solving

Data analysis

Fast learner

Job description

Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.

We’re currently working with 2500+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.

Read more about our mission and the story of commerce here!

Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this).

We’ve had some solid investors back us (making it easier for you to stalk us since you’d do this anyway) -

Ecommerce AI startup BiteSpeed raised USD 3.5 million

E-commerce AI start-up BiteSpeed raises $3.5 million funding led by Peak XV’s Surge

BiteSpeed Raises $1.9 Million Seed Funding From Sequoia India's Surge

About the role

Some problems at BiteSpeed have a clear owner, a clear process and a clear answer. This role is for the ones that don't.

We're looking for a Founder’s Office Intern who enjoys figuring things out. You could be working on a market research project in the morning, analysing a business problem in the afternoon and building a simple process or automation by evening. The common thread is that you'll be expected to take an ambiguous problem, break it down and make something happen.

You'll work closely with the founders and leadership team across different parts of the business. This isn't a role where you'll have a neatly defined job description or do the same thing every day. You'll get exposure to strategy, operations, product, GTM, AI and whatever else is important to the business at that point in time.

What you’ll do

• Work closely with the founders on high-priority business problems across functions.
• Take ambiguous questions and turn them into structured problems, analyses and actionable next steps.
• Conduct market, customer and competitor research to help the team make better decisions.
• Analyse business data, identify patterns and translate them into insights.
• Build simple processes, systems, dashboards or automations to solve recurring problems.
• Work with different teams across Sales, Marketing, Product, Customer Success and Operations to get things moving.
• Take ownership of projects from figuring out what needs to be done to actually getting it done.
• Identify bottlenecks and ask, "Why are we doing this manually?" or "Is there a better way to do this?"
• Support strategic projects that could range from new market research to GTM experiments, AI use cases, process improvements and special projects.
• Present your thinking clearly to founders and leadership, including what you found, what you recommend and why.
• Learn fast, switch contexts quickly and get comfortable working on problems where the answer isn't obvious.

What makes you a good fit

• You naturally enjoy solving problems. Give you a messy question and your first instinct is to figure out how to break it down.
• You're a generalist at heart. You don't need a perfectly defined function to do good work.
• You're highly curious and enjoy learning about how businesses work.
• You have strong analytical and structured thinking and can work comfortably with numbers and data.
• You have high agency. If something needs to get done, you don't wait around for someone to tell you exactly how.
• You're comfortable saying, "I don't know, but I'll figure it out."
• You communicate clearly and can put your thoughts into a simple, compelling story.
• You're comfortable working with ambiguity and changing priorities.
• You care about the quality of your work, but don't get stuck trying to make everything perfect.
• You're excited by startups and would rather have ownership over a problem than a fancy job title.
• Prior experience in startups, consulting, strategy, product, operations, entrepreneurship or similar is a plus, but we care more about how you think than what's on your resume.

Salary and Location

Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team

Our Way Of Life

Over time we’ve realised that while we’re super excited about shaping the future of commerce, a big part of why people join us and stick with us is because they resonate with our way of life. You could call it work culture - but it ends up becoming more than just that.

It’s taken us time to discover and articulate what our culture feels like, this evolving document is an attempt to candidly share what it’s like working at BiteSpeed.

Our Purpose

At BiteSpeed, work is personal. You could blame this on us being existential, but most of us are spending the best years of our lives doing this and we want to be purposeful about the kind of workplace we’re trying to create. Our purpose is about why we’re here and what we care about:-

• Personal Transformation: We like to think of BiteSpeed as being a gym for our careers. It’s where we come to do great work we can be proud of and push ourselves in the pursuit of excellence. Is it comfortable? No. Is it painful? Sometimes. Is it fulfilling? Yes. We were never the company that was supposed to win - We started out of a dorm room, solo founder, early engineers who hadn’t written code in their lives setting out to build a global SaaS company. Our roots are in doing things we are unqualified for and we bet on people who want that journey for themselves. There are stories of people across the company from a 20 year old who’s never done sales closing enterprise deals to a college intern owning an enterprise product lifecycle - these are the stories we are proud of. If someone can look back after 2 years of working at BiteSpeed and say they don’t identify with who they were, we’d call it a success and we want to help them get there.
• Wealth Creation: Somehow most companies are shy about wanting to make money. It’s looked at as this thing which everyone does but no one really talks about. We’re not ashamed of doing it for the money. Wealth unlocks choice. If life is an amusement park, we think there is value to getting an unlimited rides pass. It's purposeful for us to try to create wealth that allows people to achieve their life's dreams - whether that’s owning a house or booking a dream vacation for their parents. We do this by ensuring everyone in the team gets equity and there are generous cash & equity bumps on a frequent basis to reward performance and alignment in values.
• Winning Together: We’re not here for a participation certificate. We’re playing to win. The keyword here is ‘together’. Winning ‘together’ is about recognising it’s a team sport. We don't care about man of the match awards, either we win the trophy or we don’t. There is a certain camaraderie that comes with winning together that’s hard to explain, but it’s deeply fulfilling and energising. The question we ask ourselves is -can we play the game like it’s never been played before?

Our Values

• Go Above And Beyond: We value people who care about doing a good job. Going above and beyond is about doing more than the bare minimum that gets the job done and raising the bar each time we have the opportunity to do so
• Making Things Happen: Each company has an operating rhythm and this is that for us. Making things happen is the opposite of being passive. It’s about high agency, about always believing there is a way to get what we want and either finding the way or making the way
• Say It Like It Is: We are candid and direct when it comes to sharing feedback, transparent with our numbers and intellectually honest about the realities of any business situation
• Progress Over Perfection: We’re not building rockets. We care about moving fast and iterating towards perfection. We like to take a minimum viable approach to prioritisation and problem solving and actively look for 80/20 solutions
• Don’t Take Yourself Seriously, Take Your Work Seriously: Great things are built when people can contribute to pursuits beyond themselves. Being low ego, not needing praise to do a good job, taking feedback with humility, being self-critical all add up to this

Small things we’ve done to ensure we take care of our wellness, learning & keep things fun:-

• Health Insurance - Health insurance cover and accident coverage for extra cushion and mental peace when rainy days hit us.
• Quarterly Off-sites - Quarterly off-sites are a core part of the BiteSpeed culture. Our off-sites range from intense quarter planning sessions to crazy mafia nights and competitive cricket matches (with a lot of trash talking).
• Cult Fitness Membership - All work and no play makes jack a dull boy. Cult Fit and Cult Play passes to make sure we hit the gym more often.
• Personal Development - We sponsor courses, conference tickets, books on a case to case basis to ensure we’re constantly growing.
• Salary In Advance - Trust first, by default. We pay out salaries in the first week of the month.