Forward Deployed AI Strategist {Chennai}

DevRev; Chennai District; On-site; INR 400,000 - 700,000; Full time

Job summary

DevRev seeks an experienced Forward Deployed AI Strategist to lead AI-driven business transformation projects on customer sites. You will design scalable agent-based solutions atop DevRev’s platform, bridging pre-sales, success, engineering, and product teams to deliver real-world impact.

You will apply enterprise architecture expertise, AI solutioning, and strong domain empathy to drive outcomes, with travel up to 80% for on-site work and customer engagements.

Qualifications

• 7+ years of solution architecture or consulting for enterprise software.
• Hands-on AI and cloud experience with major platforms.
• Ability to translate business needs into technical execution plans.
• Growth mindset with design thinking and scalable architectures.
• Excellent communication with diverse stakeholders.
• Proven project leadership across multiple tracks.

Responsibilities

• Own end-to-end AI-driven transformation projects for customers.
• Architect AI workflows, agents, skills, and system integrations.
• Be the technical counterpart to customer stakeholders.
• Bridge pre-sales/CS and engineering for actionable requirements.
• Design modular, scalable solutions extendable across customers.
• Oversee solution delivery with Applied AI engineers.
• Support pre-sales with technical feasibility and effort input.
• Lead innovation by tracking AI and integration trends.
• Maintain high standards for performance, security, and compliance.

Skills

Solution architecture

Enterprise software

AI & cloud fluency

Communication

Project leadership

SaaS platforms

Business acumen

Education

Bachelor's degree in Computer Science/Engineering

Tools

AWS

GCP

Azure

APIs & integrations

Webhooks & data pipelines

Job description

About DevRev

At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.

About the role

As a Forward Deployed AI Strategist, you will serve as the lead technical strategist embedded with our customers. You'll own the end-to-end design of AI-driven business transformation projects from understanding domain-specific needs to architecting scalable agent-based solutions using DevRev’s platform. This role requires a unique blend of enterprise architecture, AI solutioning, customer empathy, and cross-functional collaboration. You’ll act as the connective tissue between pre-sales, customer success, engineering, and product teams bringing our AI capabilities to life for real-world impact.

What you\'ll do

• Own Customer Context: Deeply understand customer business domains, systems, and OKRs/KPIs to guide solution design.
• Architect AI Transformation: Design and document AI-driven workflows, agents, skills, and system integrations that align with customer goals and industry best practices.
• Be a Trusted Advisor: Build strong partnerships with customer stakeholders as their technical counterpart, delivering confidence in our platform’s capabilities.
• Translate & Coordinate: Bridge the gap between pre-sales/CS and engineering, ensuring requirements are actionable and outcomes measurable.
• Design Reusability: Architect modular, scalable solutions that can be extended across customers and verticals.
• Drive Delivery: Collaborate with Applied AI engineers to oversee solution implementation, ensuring architectural alignment and execution excellence.
• Support Pre-Sales: Partner with sales engineers and customer teams to scope new opportunities, define technical requirements, and provide input on feasibility and effort.
• Lead Innovation: Stay ahead of emerging trends in AI, software integration, and business transformation—and bring that insight to our solution designs.
• Maintain Quality & Compliance: Ensure all solutions meet performance, security, and compliance standards.

What you\'ll bring

• Experience: 7+ years in solution architecture or consulting roles, focused on enterprise-scale, customer-facing software implementations.
• AI & Cloud: Hands-on experience with generative AI tools, cloud platforms (AWS, GCP, or Azure), and modern integration patterns (APIs, webhooks, pipelines).
• Business Acumen: Strong understanding of customer priorities, with the ability to translate business needs into technical execution plans.
• Design Thinking: A problem-solver with a growth mindset, skilled in crafting scalable and future-proof architectures.
• Communication: Exceptional ability to convey complex technical and business concepts to diverse stakeholders, both technical and non-technical.
• Project Leadership: Proficiency with project planning tools and methodologies; capable of managing multiple solution tracks and timelines.
• Metrics Focus: Proven ability to define and track success through OKRs, KPIs and tangible business outcomes.
• SaaS & Platform Fluency: Background in SaaS or enterprise platforms, with understanding of extensibility and multi-tenant design principles.
• Education: Bachelor's degree in Computer Science, Engineering, or related discipline. Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe) are a plus.

Travel Ready: Willingness to travel up to 80% for on-site implementations, technical workshops, and customer engagements.

As part of our hiring process, shortlisted candidates will undergo a Background Verification (BGV). By applying, you consent to sharing personal information required for this process. Any offer made will be subject to successful completion of the BGV.

DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.