Food & Beverage Executive

Accor; India; On-site; INR 600,000 - 900,000; Full time

Job summary

Accor in India is seeking a capable F&B Operations Lead to drive service excellence and profitability across food and beverage outlets. You will direct daily operations, mentor staff, and uphold top-tier standards to deliver memorable guest experiences.

The role requires strong leadership, English communication, and expertise with POS and restaurant management software. Join a global hospitality brand that values growth, learning, and customer care.

Qualifications

• Experience in hospitality operations management is required.
• Strong leadership and staff development capabilities.
• Excellent customer service orientation and problem-solving skills.
• Proficient with POS systems and restaurant management software.

Responsibilities

• Oversee daily food and beverage operations, ensuring seamless service delivery, quality standards, and cross-departmental coordination for exceptional guest experiences.
• Develop and execute strategic F&B initiatives that drive profitability, customer satisfaction, and brand reputation.
• Supervise, train, mentor, and evaluate F&B staff, fostering a collaborative and motivated team environment with constructive performance feedback.
• Implement and maintain food safety protocols, ensuring full compliance with FSSAI regulations and industry standards.
• Analyze operational metrics and customer feedback to identify improvement opportunities and implement corrective actions.
• Resolve operational challenges and customer concerns with transparency and decisiveness.

Skills

F&B operations management

Leadership & staff development

Customer service excellence

POS systems proficiency

Operational analytics

English communication

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Business Administration

Hotel Management

Tools

POS software

Restaurant management software

Job description

Company Description

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

• Oversee daily food and beverage operations, ensuring seamless service delivery, quality standards, and cross-departmental coordination for exceptional guest experiences
• Develop and execute strategic F&B initiatives that drive profitability, customer satisfaction, and brand reputation
• Supervise, train, mentor, and evaluate F&B staff, fostering a collaborative and motivated team environment with constructive performance feedback
• Implement and maintain food safety protocols, ensuring full compliance with FSSAI regulations and industry standards
• Analyze operational metrics and customer feedback to identify improvement opportunities and implement corrective actions
• Resolve operational challenges and customer concerns with transparency and decisiveness

Qualifications

• Proficiency in food and beverage operations management and hospitality best practices
• Excellent leadership and team management capabilities with proven staff training experience
• Advanced customer service orientation and problem-solving abilities
• Proficiency with Point of Sale (POS) systems and restaurant management software
• Strong organizational and time management skills with ability to multitask in fast-paced environments
• Excellent written and verbal communication skills in English
• Bachelor's degree in Hospitality Management, Business Administration, Hotel Management, or related field