Food and Beverage Associate

Hilton; India; On-site; INR 240,000 - 360,000; Full time

Job summary

Hilton in India is seeking a Food & Beverage Associate to deliver warm, attentive service across dining outlets. You will welcome guests, take orders, serve food and beverages, and help maintain outlet readiness and cleanliness.

The role requires strong communication, flexibility for shifts, and a passion for hospitality in a fast-paced, multicultural environment. Fluency in English is essential, with additional languages a plus.

Qualifications

• Experience in food and beverage service or hospitality.
• Strong verbal and written communication with guests.
• Ability to build rapport and anticipate guest needs.
• Comfort working in a fast-paced, multicultural setting.
• Fluency in English; additional languages are a plus.

Responsibilities

• Deliver warm, attentive service: greet guests, take orders, serve food and drinks, and respond to requests.
• Create memorable guest experiences by building positive relations and handling feedback professionally.
• Maintain high service standards and ensure timely presentation and delivery of items.
• Support outlet operations: assist with setup, clearing, resetting, and cleanliness before, during and after service.
• Work with colleagues across departments to ensure seamless service and efficient operations.
• Promote menu items and offers to support revenue goals while minimizing waste.
• Maintain health, safety, and hygiene standards in line with Hilton procedures.
• Develop skills through training and ongoing knowledge of menus and service techniques.

Skills

Customer service

Communication

Teamwork

English fluency

Food & beverage service

Multicultural environment

Job description

Job Description:

Job Description

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work. As a Food & Beverage Associate, you'll play an essential role in delivering friendly, attentive, and efficient service across our dining outlets. Whether welcoming guests, taking orders, serving food and beverages, or ensuring the outlet is ready for service, you'll help create experiences that make every stay special.

Responsibilities

• Deliver warm and attentive service: Welcome guests, take orders accurately, serve food and beverages, and respond promptly to guest requests.
• Create memorable guest experiences: Build positive relationships with guests, anticipate their needs, and handle feedback professionally.
• Maintain service excellence: Follow Hilton's service standards and ensure food and beverages are presented and delivered to the highest quality.
• Support smooth outlet operations: Assist with table setup, clearing, resetting, cleaning, and preparing the outlet before, during, and after service.
• Work effectively as a team: Coordinate closely with colleagues, supervisors, kitchen teams, and other departments to ensure seamless service.
• Support revenue and efficiency: Promote menu items and special offers where appropriate, process orders accurately, and minimize wastage.
• Uphold health and safety standards: Follow food safety, hygiene, sanitation, alcohol awareness, and workplace safety procedures at all times.
• Develop your skills: Participate in training and continuously build your knowledge of menus, service techniques, and hospitality standards.

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In Addition, This Role Requires The Following Minimum Qualifications

• Previous experience in food and beverage, hospitality, or customer service is preferred.
• A passion for delivering friendly and attentive guest service.
• Basic knowledge of food and beverage service procedures.
• Good communication and interpersonal skills.
• Ability to work effectively in a fast-paced, multicultural environment.
• Fluent in English; additional languages are an advantage.
• Positive, team-oriented, and adaptable approach.
• Well-presented, reliable, and committed to maintaining high service standards.
• Flexibility to work shifts, weekends, and public holidays when required.
• Ability to stand for extended periods and perform the physical requirements of the role.