Floor Manager - Hospital floor coordinator Bhagalpur Bihar

Indira Ivf Hospital; Bhagalpur; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A healthcare facility in Bhagalpur, India is seeking a candidate to maintain patient footfall and ensure satisfaction through effective counseling and data management. Responsibilities include coordinating with various departments and collaborating with the marketing team to achieve targets. The ideal candidate will be a graduate with prior hospital experience.

Qualifications

• Graduate with hospital experience preferred.

Responsibilities

• Maintain daily, weekly and monthly patients footfall and data.
• Responsible for increasing visitors to achieve monthly targets.
• Counsel and convert registered patients to files.
• Resolve patient complaints and ensure satisfaction.
• Collaborate with marketing for activities.
• Coordinate with HR, Marketing, Reception, and others.

Education

Any Graduate

Job description

Role & responsibilities

• 1.1. Maintain daily, weekly and monthly patients footfall, consult, registration, file and ET data with proper remarks.
• 1.2. Responsible to increase visitors/footfall for center to achieve monthly files and ET target.
• 1.3. Achieve visitors to conversion ratio as per group target/standard.
• 1.4. Counsel and convert ONLY consult/registered patient to file.
• 1.5. Resolving patients complaints and ensuring patient satisfaction.
• 1.6. Collaborate with marketing team in planning and implementing marketing activities.
• 1.7. Coordinate with various departments which includes HR, Marketing, MRD/ Reception, MIS, Maintenance, OT etc.

Preferred candidate profile

Any Graduate with Hospital experience Preferred