FinCrime Team Lead (AML)

Revolut; India; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Revolut is seeking a FinCrime Operations Manager in India to lead a team of 10–15 analysts and oversee daily performance, ensuring productivity and quality while meeting SLA targets. You’ll conduct regular 1:1s, drive continuous improvements, and coordinate with law enforcement during ongoing investigations arising from SARs.

The role requires English fluency, strong communication, and solid leadership experience, with the ability to work under pressure and manage multiple projects concurrently.

Qualifications

• Fluency in English
• Excellent communication and writing skills
• 1+ years of experience managing a team of 5+ FTEs
• Ability to work well under pressure, manage multiple projects, and meet tight deadlines
• Know how to communicate positively, clearly, and effectively with internal teams, outside counsel, and regulators
• Demonstrates sound judgement

Responsibilities

• Managing a team of 10–15 FinCrime Analysts
• Managing daily performance of employees, ensuring productivity, quality, and adherence to SLA expectations
• Conducting regular 1:1s, team meetings, and performance reviews
• Challenging processes and procedures for continuous improvement
• Raising awareness of unusual trends in performance
• Taking ownership of difficult problems, resolving ongoing issues, and leading in the workplace
• Acting as a point of contact for law enforcement agencies in ongoing criminal investigations that commenced from a submitted SAR

Skills

Leadership

Team management

Communication

Writing skills

English fluency

Regulatory communication

Job description

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

The Financial Crime Operations department is at the forefront of Revolut’s efforts to keep customers and their money safe. Those special agents work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology, we aim to prevent financial crime in a way the financial world hasn’t seen so far.

What You’ll Be Doing

• Managing a team of 10–15 FinCrime Analysts
• Managing the daily performance of employees, ensuring productivity, quality, and adherence to SLA expectations
• Conducting regular 1:1s, team meetings, and performance reviews
• Challenging processes and procedures for continuous improvement
• Raising awareness of unusual trends in performance
• Seeking to go above and beyond the role by taking ownership of difficult problems, resolving ongoing issues, and being a leader in the workplace
• Acting as a point of contact for law enforcement agencies in ongoing criminal investigations that commenced from a submitted SAR

What You’ll Need

• Fluency in English
• Excellent communication and writing skills
• 1+ years of experience managing a team of 5+ FTEs
• The ability to work well under pressure, manage multiple projects at once, and meet tight deadlines
• To know how to communicate positively, clearly, and effectively with members of various internal teams, outside counsel, and regulators
• To be someone who demonstrates sound judgement

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.