Financial Data Analyst

Stripe; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Benefits offered by this job

Office in Bengaluru

Pay transparency

Job summary

Stripe Bengaluru is seeking a Financial Data Analyst to streamline complex data workflows, build reliable data pipelines, and provide actionable insights for the Stripe Delivery Center (SDC). The role emphasizes strong SQL skills, analytical thinking, and effective communication with technical and non-technical stakeholders.

Office-based position with focus on data-driven improvements. You will work on incident analysis, process automation, and documentation to enhance operational efficiency and

Qualifications

• Have at least 4 years experience in a technical role with experience writing SQL to query relational databases.

Responsibilities

• Streamline Workstreams: pilot and streamline large, impactful workflows in SDC.
• Improve Observability: build data pipelines and metrics for accuracy and reliability.
• Incident Support: lead root-cause analysis and drive resolution.
• Translate Insights into process/product improvements: collaborate with cross-functional teams.
• Training & Documentation: provide technical trainings and maintain runbooks and guides.
• Process Automation: analyze data to identify automation opportunities and support deployments.
• Process Improvements & Redesign: streamline workflows and update tooling/documentation.
• Escalation Point: act as the primary contact for technical issues within SDC.

Skills

SQL querying

Analytical skills

Stakeholder communication

Independently driven

Problem solving

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

Who we are

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About The Team

As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. Our support experience leverages deep understanding of our products, the financial industry and money movement, and our customers’ products and users, and requires us to invest significant resources into building this experience ourselves with talented teams of Stripes.

What you’ll do

• Streamline Workstreams: With specialized knowledge, Financial Data Analysts are relied on to pilot and streamline large, impactful workflows that come with high risks/Low standardisation, to the SDC.
• Improve Observability: Create and maintain data pipelines and metrics to ensure accuracy and reliability, helping SDC leadership team detect issues, track process health, forecast demand and capacity, and drive continuous improvement.
• Incident Support: Serve as primary contact for internal and external stakeholders for incident support: perform root-cause analysis, communicate findings, drive resolution, and help establish guardrails to prevent recurrence.
• Translate Insights into process/product enhancements: Work with stakeholders and cross-functional teams to drive insights provided by the team, to closure.
• Training & Documentation:
  • Provide Technical trainings - on SQL, Python & other tooling
  • Create and maintain documentation—including trailheads, runbooks, and other process guides to improve team effectiveness and productivity
• Process Automation:
  • Work with the SDC team members to analyze process data to identify automation opportunities
  • Help build and maintain automated solutions by providing technical expertise and support, collaborate with reviewers and business teams for performance and load testing to ensure reliability, and resolve defects, if any before rollout.
  • Help in timely closure of projects by assisting associates with deployment on Prod & providing guidance on ship
  • Maintain/Update automations as per changes in upstream processes
• Process Improvements & Redesign: Streamline complex workflows through TMA and redesign, identify and integrate required tooling, and update documentation to reflect reporting, process changes, and improvements
• Escalation Point: Serve as the point of contact for stakeholders for technical issues that the SDC needs to address.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• Have at least 4 years experience in a technical role with experience writing SQL to query relational databases
• Have experience navigating the nuanced complexity of financial systems and solving large scale, technical challenges.
• Have strong analytical skills to investigate, prioritize, and identify the root cause of issues.
• Have experience managing communications and workflows with technical and non-technical teams across internal and external stakeholders.
• Are comfortable operating independently and thrive in a fast-paced environment to deliver results, with an ability to establish priorities and reliably execute against time-sensitive deadlines.
• Have experience identifying and triaging technical issues to relevant teams for resolution.
• Demonstrated track record of process improvement and proactive problem solving.
• Have an investigative mindset and operations experience
• Excellent written and verbal communication skills in English

Preferred Qualifications

• Payments expertise (working with financial partners, optimizing processing errors, managing payment costs).
• Experience operating in a high growth technology company

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.