Field Service Engineer - Bhubaneswar

Engati Technologies Inc.; Khordha; On-site; INR 300,000 - 600,000; Full time

Job summary

Engati Technologies Inc. is seeking a field service technician to perform on-site maintenance and repairs of oil and gas equipment at retail outstations such as petrol pumps, ensuring optimal performance and minimal downtime.

You will diagnose complex issues, assist with installation and commissioning of new equipment, provide customer support, and ensure safety and regulatory compliance while documenting all activities for reporting and improvement.

Responsibilities

• On-site maintenance and repairs of oil and gas equipment at retail outstations like petrol pumps to ensure optimal performance.
• Troubleshooting complex technical issues arising during operation with deep understanding of systems involved.
• Assisting with installation, configuration and commissioning of new equipment to meet guidelines and safety standards.
• Providing technical customer support and guidance to clients to maximize efficiency and safety.
• Ensuring adherence to industry safety standards and identifying potential hazards to prevent accidents.
• Maintaining detailed records of service activities and providing comprehensive reports.
• Participating in training sessions to enhance knowledge of equipment operations and safety protocols.
• Identifying opportunities for process improvement within maintenance and service delivery.
• Coordinating field operations with engineers, technicians, and project managers to ensure timely resolution of issues.
• Following company policies, including quality control, health, safety and environmental protections.

Job description

• 1. On-Site Maintenance and Repairs: Conduct regular inspections, maintenance, and repairs on a wide range of oil and gas equipment, including fuel dispensers and other types of equipment at retail outstations like Petrol pumps, to ensure their optimal performance and minimize downtime.
• 2. Troubleshooting: Diagnosing and troubleshooting complex technical issues that may arise during the operation of equipment, utilizing a deep understanding of the specific systems and processes involved in our industry.
• 3. Installation and Commissioning: Assisting with the installation, configuration, and commissioning of new equipment (fuel dispensers and other types of equipment at retail outstations like Petrol pumps), ensuring that it operates according to specified guidelines and safety standards.
• 4. Customer Support: Providing technical support and guidance to clients or customers, addressing their concerns, and offering solutions to maximize the efficiency and safety of their operations.
• 5. Safety Compliance: Ensuring that all work performed adheres to industry safety standards and regulations, and identifying potential safety hazards or risks to prevent accidents and promote a secure working environment.
• 6. Documentation and Reporting: Maintaining detailed records of service activities, including maintenance schedules, repairs performed, and any modifications made, and providing comprehensive reports to supervisors or management as required.
• 7. Training and Knowledge Sharing: Attending training sessions or workshops to enhance the understanding of equipment operations, maintenance procedures, and safety protocols.
• 8. Continuous Improvement: Identifying opportunities for process improvement and efficiency enhancement within the scope of equipment maintenance and service delivery, and proposing relevant solutions to management for consideration.
• 9. Field Operations Coordination: Collaborating with other team members, including engineers, technicians, and project managers, to coordinate field operations, prioritize tasks, and ensure timely and effective resolution of technical issues.
• 10.Adherence to Company Policies: Following company policies and protocols, including those related to quality control, health, safety, and environmental protection, to uphold the organization's reputation and maintain high operational standards.