Facctum - Lead Developer - ServiceNow IRM

Facctum; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Facctum is seeking a Lead Developer - ServiceNow IRM to drive the design, development and enhancement of IRM solutions for Anti-Financial Crime and Operational Risk & Controls. This senior role requires deep hands-on expertise and leadership within an Agile team.

You will own configuration, scripting, and workflow design, building robust IRM data models, controls and dashboards. Certification in CSA and CIS is required, with strong emphasis on REST and IntegrationHub integrations.

Qualifications

• Hands-on experience designing and developing ServiceNow IRM solutions.
• Strong knowledge of IRM architecture, data structures and workflows.
• Experience leading developers in Agile teams and providing technical coaching.
• CSA and CIS - Risk & Compliance certifications are required.

Responsibilities

• Lead design, configuration and development of ServiceNow IRM solutions.
• Stay hands-on with configuration, scripting, workflow design, testing and deployment.
• Build IRM capabilities including risk, controls and compliance workflows.
• Configure IRM data models, forms and assessment methodologies.
• Design workflows with Flow Designer and define SLAs and controls.
• Develop dashboards and reports for AFC and Operational Risk stakeholders.
• Support integrations via REST APIs and IntegrationHub.

Skills

ServiceNow IRM

Architecture

Workflows

Agile leadership

REST APIs

Education

ServiceNow CSA

Certified Implementation Specialist - Risk & Compliance

Tools

Flow Designer

Business Rules

Script Includes

Client Scripts

ACLs

IntegrationHub

Job description

Role Purpose

The Lead Developer - ServiceNow IRM will lead the technical design, development, configuration, and ongoing enhancement of ServiceNow Integrated Risk Management (IRM) solutions supporting Anti-Financial Crime (AFC) and Operational Risk & Controls capabilities. This is a senior, hands-on development role requiring deep practical expertise across the ServiceNow IRM product suite.

Key Responsibilities

• Lead the design, configuration, and development of solutions using ServiceNow Integrated Risk Management.
• Remain hands-on across configuration, scripting, workflow design, testing, deployment, and production support.
• Build and enhance IRM capabilities including risk identification, control definition, and compliance workflows.
• Configure and extend IRM data models, records, forms, and assessment methodologies.
• Design workflows using Flow Designer, decision logic, and service-level controls.
• Develop dashboards, reports, and management information for AFC and Operational Risk & Controls stakeholders.
• Support integrations between ServiceNow IRM and upstream/downstream systems using REST APIs and IntegrationHub.

Technical Leadership

• Lead the ServiceNow IRM development team within an Agile delivery environment.
• Provide day-to-day technical direction, coaching, and support to developers.
• Establish and maintain development, configuration, design, and documentation standards.
• Conduct code, configuration, and solution design reviews.

Requirements

• Significant hands-on experience designing and developing ServiceNow Integrated Risk Management (IRM) solutions.
• Strong knowledge of ServiceNow IRM architecture, data structures, and workflow capabilities.
• Technical proficiency in Flow Designer, Business Rules, Script Includes, Client Scripts, ACLs, and IntegrationHub.
• Experience leading developers and providing technical coaching within Agile teams.
• ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist - Risk and Compliance.

(ref:hirist.tech)