F&B Guest Service Associate

Naukri Hospitality Jobs; Meerut; On-site; INR 1,00,000 - 4,50,000; Full time

Job summary

A leading hospitality firm is seeking a highly skilled F&A Guest Service Associate to join their team. The role involves providing exceptional customer service, managing food and beverage orders, and collaborating with other departments to ensure seamless service delivery. The ideal candidate should possess excellent communication skills, problem-solving abilities, and basic knowledge of food preparation. High school diploma required; degree preferred.

Qualifications

• 0-2 years of experience in the hospitality industry.
• Ability to work well under pressure and manage multiple tasks.
• Familiarity with point-of-sale systems and basic math skills.

Responsibilities

• Provide exceptional customer service to guests.
• Manage food and beverage orders, handle cash transactions.
• Collaborate with other departments for seamless service delivery.

Skills

Excellent communication skills

Interpersonal skills

Basic knowledge of food and beverage preparation

Problem-solving skills

Education

High school diploma or equivalent

Degree preferred

Job description

We are looking for a highly skilled and motivated F&A Guest Service Associate to join our team at the Godwin Hotel Group. The ideal candidate should have 0-2 years of experience in the hospitality industry.

Roles and Responsibility

• Provide exceptional customer service to guests, ensuring their satisfaction and comfort.
• Manage food and beverage orders, handle cash transactions, and maintain accurate records.
• Maintain a clean and organized workspace, adhering to health and safety standards.
• Collaborate with other departments to ensure seamless service delivery.
• Resolve guest complaints professionally and courteously.
• Ensure compliance with company policies and procedures.

Job Requirements

• Excellent communication and interpersonal skills are required to work effectively with guests and colleagues.
• Ability to work well under pressure, manage multiple tasks simultaneously, and meet deadlines.
• Basic knowledge of food and beverage preparation and service is necessary.
• Strong problem-solving skills are needed to resolve guest complaints and issues.
• Familiarity with point-of-sale systems and basic math skills are essential.
• A high school diploma or equivalent is required; a degree is preferred.