External Hiring| Manager External Communications|International|27092026

TGBPL TP India - IBU; Mumbai; Remote; INR 600,000 - 800,000; Full time

Job summary

Teleperformance, a global leader in customer experience management, seeks a Specialist in communications for our India operations. You will work across internal and external communications, including PR, government, community relations, and investor relations, driving programs and content.

You will lead initiatives within the Communications & Corporate Affairs function, mentor junior teammates, and help implement policies and tools that support the organization's values and strategy.

Qualifications

• Experience in Communications & Corporate Affairs.
• Ability to lead a team and manage projects.
• Knowledge of internal and external communications (PR, investor relations, CR)

Responsibilities

• Lead a team of Specialists with employee lifecycle responsibility.
• Implement short- to medium-term activities in the department.
• Ensure policies & standards are developed and implemented.

Skills

Specialist in comms

Job description

Join Teleperformance – Where Excellence Meets Opportunity!Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.Why Choose Teleperformance?We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.Utilize advanced support technologies and processes engineered to achieve outstanding results.We cultivate lasting client relationships and make positive contributions to our local communities.Become Part of an Exceptional Team!Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.Job DescriptionGeneral Communications & Corporate Affairs includes work managed or performed across multiple Communications & Corporate Affairs sub-families. Specializations in this sub-family typically perform work related to both internal and external communications, including developing the content for and producing written and visual communications. The internal portion of the work is focused on company-wide communications to employees related to organization values/strategy/performance and employee programs, policies, and tools. The external communications portion of the work includes aspects of one or more of the following:•Public Relations•Government Relations•Community Relations/Corporate Responsibility•Investor Relations In some organizations, incumbents may also develop materials for marketing/advertising communications.Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities. Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise.Ensures the implementation of short to medium term activities within the business area OR support sub-function in the context of the strategy for the department. Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction. Leads a team of Specialists ,sometimes with several hierarchical levels, with full employee lifecycle responsibility.Be One of Our People:It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity EmployerJob Application Accommodation:If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.