Ext Quality Mgt & Supplier Compliance Specialist

Zentiva; Ankleshwar; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Zentiva in India is seeking an Ext Quality Mgt & Supplier Compliance Specialist to oversee third-party lifecycle management, supplier audits, and quality agreements. The role requires strong GMP/GDP knowledge, and cross-functional collaboration to ensure compliance across suppliers and sites.

You will coordinate audits, manage CAPAs and质量 metrics, and contribute to continuous improvement in supplier quality processes within a matrix organization.

Qualifications

• GxP background with supplier qualification and third-party management.
• Experience with supplier audits and paper assessments.
• Strong GMP/GDP knowledge and health authority expectations.

Responsibilities

• Manage Third Party Lifecycle in Quality Forward; maintain TP records and change controls.
• Coordinate and execute supplier audits; support planning and closure of audit observations.
• Prepare and maintain Quality Technical Agreements (QTAs) and ensure timely reviews.
• Run supplier risk management activities and track CAPAs from supplier audits and issues.
• Maintain Quality Forward documentation and data integrity; generate KPI dashboards.
• Support inspection readiness and compliance in line with GMP and corporate procedures.

Skills

GxP experience

Supplier qualification

Third party management

Supplier auditing

Quality Agreements

GMP compliance

Risk assessment

Outsourced activity management

Audit coordination

Quality Forward/eQMS

CAPA management

Supplier risk management

English communication

Education

Technical University Degree (health/pharma/technical/chemical)

Tools

Quality Forward

eQMS

Audit management tools

Job description

Job Title : Ext Quality Mgt & Supplier Compliance Specialist

REQUIRED QUALIFICATIONS, EXPERIENCE & SKILLS

• Technical University Degree (health, pharma, technical, chemical areas are advantage)

4 to 8 years industry experience specifically in GxP with a strong exposure to Supplier qualification, Third Party Management, Supplier auditing, Quality Agreements, GMP compliance, Risk assessment methodologies & Outsourced activity management.

• Experience performing or supporting supplier audits and paper assessments.
• Strong understanding of supplier qualification processes, supplier risk management and CAPA management.
• Good knowledge of GMP, GDP, quality systems and Health Authority expectations.
• Strong analytical, problem-solving and risk-based decision-making skills.
• Ability to operate effectively in a cross-functional, matrix environment.
• Strong written and verbal communication skills in English.
• Experience with Quality Forward, eQMS systems, supplier quality databases and audit management tools is highly desirable.
• Ability to work effectively in a matrix cross-functional environment.
• Strong capacity for working independently with minimal supervision.
• Ability to make & communicate difficult decisions, associated with strong written and verbal communication skills. (English language in writing and speaking)
• Self-awareness, willingness to further develop own strengths and explore opportunities for improvement.

MAIN ACCOUNTABILITIES AND DUTIES

• Third Party Lifecycle Management
• Create and maintain Third Party records in Quality Forward.
• Initiate and manage TP lifecycle change controls.
• Support supplier onboarding, qualification, updates, suspensions and discontinuations.
• Maintain supplier qualification documentation and records.
• Ensure completeness, accuracy and traceability of TP records.
• Audit Coordination & Assessments
• Create and coordinate supplier audit requests.
• Execute paper assessments and desktop supplier evaluations.
• Support planning, scheduling and coordination of supplier audits.
• Maintain audit documentation and records.
• Support closure of audit observations and actions.
• Quality Agreement Management
• Prepare, revise and maintain Quality Technical Agreements (QTAs).
• Ensure QTA templates are completed accurately and routed to relevant stakeholders.
• Track QTA execution, renewals and periodic reviews.
• Support resolution of comments received during QTA review.
• Support discussions and resolution of comments received from suppliers, affiliates and sites during QTA review and approval process.
• Supplier Risk Management
• Execute Supplier Risk Ranking Tools (RRTs).
• Collect and evaluate supplier performance, compliance and risk information.
• Maintain risk assessment records within Quality Forward.
• Escalate high-risk suppliers or significant compliance concerns.
• CAPA Management & Follow-up
• Track CAPAs resulting from supplier audits, paper assessments and supplier quality issues.
• Follow up with suppliers and stakeholders on overdue CAPAs.
• Maintain supporting documentation and evidence related to CAPA completion.
• Support effectiveness verification activities.
• Maintain CAPA metrics and status reports.
• Coordinate collection and review of CAPA evidence from suppliers arising from audits, paper assessments and supplier quality events.
• Escalate overdue CAPAs and recurring findings to the Manager for further action
• Quality Forward Administration
• Maintain supplier records and associated documentation in Quality Forward.
• Ensure data integrity and completeness of documentation.
• Support generation of reports, metrics and dashboards.
• Inspection Readiness & Compliance
• Prepare supplier qualification packages and audit documentation for inspections.
• Support responses to supplier-related audit observations.
• Maintain inspection-ready documentation and records.
• Ensure compliance with GMP requirements and corporate procedures.
• Support generation of supplier qualification, audit, CAPA and risk management KPIs and dashboards.
• Continuous Improvement
• Support harmonization and standardization of supplier quality processes.
• Participate in process improvement and digitalization initiatives.
• Contribute to lessons learned activities arising from audits and supplier performance reviews.

OTHER RESPONSIBILITIES

QUALITY

• Adheres to the principles of GMP in the extent related to the performed activity. Is obliged to regularly train in this policy.

HSE

• Adheres to the principles communicated within the ESMS Policy of Zentiva detailed in the internal rules of the Company for the purpose of observing the rules of the Health & Safety at Work and the Environmental & Safety Management System.

PHARMACOVIGILANCE

• All employees are obliged to report any suspicion to adverse events of medicinal products, any adverse events concerning use of a medical device and any other safety information about medicinal products or medical devices in line with relevant internal regulations.

COMPLIANCE*

*) country specific

• The employee will comply with all internal rules of the Company, mainly with the Working Order of the Company and all other internal rules specifying the provisions of the Working Order. The employee will make her/himself acquainted with the Code of Ethics (Zentiva “Code of Common Senses”) and will comply with the principles stated therein and in all related policies and other internal documents.

SUSTAINABILITY

• Adheres to the principles of ESG detailed in the Sustainability Strategy and its 3 pillars People, Partners and the Planet