Expert - Competence Center

Nielseniq-; Vadodara; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NIQ is seeking a Functional Trainer to support onboarding and capability building across the IV stream. You will deliver instructor-led training, facilitate onboarding for new hires, and contribute to continuous improvement of learning content and training effectiveness.

You will collaborate with global stakeholders, maintain training materials, track progress, provide post-training support, and help optimize onboarding and training delivery to accelerate new joiner performance.

Qualifications

• Minimum 2 years in IV operations or process knowledge preferred.
• Experience in delivering training or sharing knowledge.
• Strong communication and presentation skills.
• Ability to simplify complex topics for new joiners.
• Stakeholder management and coordination skills.
• Proactive approach to improving content and training delivery.

Responsibilities

• Deliver instructor-led training (ILT) sessions for new hires and associates across IV processes.
• Support onboarding, including facilitation of training sessions and learner guidance.
• Collaborate with global stakeholders to align on training needs, schedules, and priorities.
• Maintain and update training materials (presentations, exercises, knowledge checks).
• Support knowledge validation activities where applicable.
• Provide post-training support and address learner queries.
• Track training progress and provide feedback on learner performance.
• Contribute to improvement initiatives (e-learning, onboarding redesign, training optimization).

Skills

Communication

Presentation skills

Stakeholder management

Learning content improvement

Tools

Workday

LMS platforms

E-learning tools

Job description

We are looking for a Functional Trainer to support onboarding and capability building across the IV stream. The role focuses on delivering high-quality training sessions, supporting new joiners, and contributing to continuous improvement of learning content and training effectiveness.

Key Responsibilities

• Deliver instructor-led training (ILT) sessions for new hires and existing associates across IV processes
• Support onboarding, including facilitation of training sessions and learner guidance
• Collaborate with global stakeholders to align on training needs, schedules, and priorities
• Maintain and update training materials (presentations, exercises, knowledge checks)
• Support knowledge validation activities where applicable
• Provide post-training support and address learner queries
• Track training progress and provide feedback on learner performance
• Contribute to improvement initiatives (e-learning, onboarding redesign, training optimization)

Scope of Role

Focus on basic to intermediate topics initially. Strong involvement in onboarding delivery and training rollout, with close collaboration with L&D, content teams, and operations stakeholders.

Key Requirements

• At least 2 years of experience in IV operations / process knowledge preferred
• Prior experience in training delivery or knowledge sharing
• Strong communication and presentation skills
• Ability to simplify complex topics for new joiners
• Stakeholder management and coordination skills
• Proactive approach to improving content and training delivery

Nice to Have

• Experience with e-learning tools or content development
• Exposure to onboarding program design or facilitation
• Familiarity with Workday / LMS platforms

Additional Information

• Flexible working environment
• Volunteer time off

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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