Experinece optometrist - Punjab

LENSKART SOLUTIONS PRIVATE LIMITED; Vadodara; On-site; INR 9,00,000 - 12,00,000; Full time

Job summary

A leading eyewear retail chain in India is seeking an Optometrist to ensure high standards of eye testing and deliver personalized eyewear solutions. The ideal candidate should have a diploma in Optometry and 0-3 years of relevant experience. Responsibilities include conducting eye tests, managing customer satisfaction, and maintaining store hygiene. Join a dynamic team committed to transforming the optical landscape.

Qualifications

• 0–3 years of relevant experience in Optometry.
• Entrepreneurial mindset and self-motivation.
• Ability to lead teams in a fast-paced environment.

Responsibilities

• Conduct eye tests and ensure customer satisfaction.
• Build strong relationships with customers and explain the eye exam process.
• Ensure eye-test quality assurance and maintain store hygiene.

Skills

Customer focus

People-management skills

Analytical and problem-solving abilities

Education

Diploma or degree in Optometry

Job description

About the Company

Lenskart is India’s fastest growing optical business. The company was co‑founded by Peyush Bansal, Amit Chaudhary & Sumeet Kapahi in 2010. It aims to provide vision to India, serving a market where only 25% of people needing corrective eyewear actually wear spectacles. Lenskart has grown more than 200 % year‑on‑year over the last two years to become one of the top three optical retail chains in India. With a team of 600 people and revenues slightly over 100 Cr, the company continues to grow at 15 % month‑over‑month and is changing the Indian eyewear landscape through unique services such as online spec purchasing with virtual try‑on, “home eye check‑up” services in seven cities, and a network of 150+ brick‑and‑mortar stores nationwide.

Position Summary

The Optometrist will provide the best customer experience in our stores by ensuring high standards of eye‑testing quality. The role will operate under the Store Manager and focus on delivering accurate diagnostics and personalized eyewear solutions to customers.

Reporting Relationship

Reports directly to the Store Manager.

Key Responsibilities

• Commit to customer satisfaction by putting customers’ needs first.
• Conduct competent and knowledgeable eye tests and greet customers immediately upon entry, demonstrating urgency and friendly, high‑service‑oriented interactions.
• Build strong relationships with customers by explaining the eye exam process.
• Investigate underlying reasons for recurring customer problems and proactively find solutions.
• Anticipate problems before they occur and develop action plans at the store level.
• Ensure eye‑test quality assurance: observe, use instruments to determine visual acuity, perception, focus, and coordination.
• Convert prospective customers into actual customers and ensure all receive accurate diagnoses and appropriate recommendations.
• Communicate effectively with retail associates to provide a seamless customer experience.
• Understand the POS system to process transactions accurately and work closely with other departments until the product reaches the customer.
• Maintain a neat, organized store layout to avoid shrinkage.
• Ensure the store and inventory are clean, neat, and safe; uphold safety measures and store hygiene.
• Present a professional image: uniforms should be neat, clean, and pressed; all staff at the store level should be groomed and customer‑ready.

Competencies & Educational Qualifications

• Diploma, degree, or postgraduate degree holder in Optometry with 0–3 years of relevant experience.
• Entrepreneurial mindset and self‑motivation with an ability to think innovatively.
• People‑management skills – ability to lead, manage, and develop large teams in a fast‑paced environment.
• Passion for results and a high level of commitment with a bias for execution excellence.
• Customer focus – ability to design processes, systems, and create an environment enabling customer delight.
• Superior analytical, evaluative, and problem‑solving abilities.