Experience Designer

U.S. Bank; Chennai District; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

U.S. Bancorp India seeks a senior UX designer to lead user-centered design initiatives and shape product strategy from discovery to delivery.

You will collaborate closely with product managers, software engineers, and agilists to align design vision with business goals and drive end-to-end design work while championing accessibility and inclusive UX across multi-channel experiences.

Qualifications

• Experience in user-centered design with strong research backing.
• Ability to plan and design solutions aligning with business metrics.
• Proven collaboration with product managers, engineers, and agilists.

Skills

User experience design

Design thinking

User-centered design

Product strategy

Vision and planning

Product development

Channel alignment

Customer experience research

Insight and execution

Performance measurement

Accessibility awareness

Job description

Job Description

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Basic Qualifications

• User experience design experience
• Preferred Experience: 10+ Years of Experience -Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators design systems, service blueprints, and reusability
• Demonstrates deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience)
• Strong collaboration with product managers, software engineers, and agilists to execute product vision and roadmap
• Facilitation of cross-functional human-centered design sessions to build empathy for users, create alignment on customer pain-points, and to identify continuous improvements for the product roadmap

Preferred skills

• Design-thinking, user-centered design, product strategy, vision and planning, product development, channel alignment and management, customer experience research, insight and execution, performance measurement and optimization, marketing and analytics
• Owns and executes design work end-to-end for a defined scope with minimal guidance
• Strong collaboration across design, product, and engineering partners
• Solid business/domain understanding and ability to tie design decisions to outcomes
• Proven execution across the full design lifecycle (discovery -> design -> delivery)
• Comfortable working independently while actively engaging in feedback and iteration
• Strong systems thinking and ability to work within and apply design systems
• Explores multiple solutions and clearly communicates design rationale
• Working knowledge of accessibility and inclusive design practices
• Nice to Haves: Depth across multiple craft areas (e.g., interaction design, systems, research-informed design) Experience contributing back to design systems or shared patterns Experience working in complex, multi-system or cross-channel experiences Ability to mentor or support more junior designers Strong data-informed design thinking Comfort influencing product decisions beyond assigned scope

Additional notes

#LI-DNI #DNI

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Posting may be closed earlier due to high volume of applicants. This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.