Executive Assistant – Best Loyalty Programs, Consumer Incentive, Dealer Engagement & Reward Management
Position Overview: This role goes far beyond traditional EA responsibilities. It is best suited for an ambitious, sharp individual with a problem‑solving mindset, high ownership, and the ability to operate under minimal supervision. You will work closely with senior leadership to manage business priorities, track mission‑critical projects, coordinate with internal and external stakeholders, and help convert big ideas into structured execution.
Key Responsibilities
- Provide high‑level business and administrative support to the Director and senior leadership.
- Coordinate across internal teams to ensure the timely completion of tasks, presentations, and project deliverables.
- Support research, content preparation, reporting, and liaise with external partners and stakeholders.
- Maintain and follow through on key priorities, confidential matters, travel plans, and calendar management.
- Lead execution and communication for special projects, events, and internal initiatives (emails, proposals, memos, supporting documents, etc).
- Prepare business summaries, dashboards, and industry insight reports as required.
- Participate in external representation at events, conferences, industry forums, and government meetings.
- Collaborate across marketing, partnerships, press relations, and operations to ensure alignment and progress.
- Help manage external vendors, agencies, consultants, and partners to ensure deliverables and timelines.
- Contribute to the development and refinement of internal systems, SOPs, and project tracking mechanisms.
Required Skills & Experience
- Graduate from a Tier‑1 business school OR MBA from a reputed institution.
- 2–4 years of experience in business operations, project management, consulting, or executive support.
- Exposure to e‑commerce, digital agencies, or IT services is preferred.
- Strong skills in MS Office, Google Workspace, project tracking tools, and professional communication.
Good to Have
- Prior experience working directly with founders, CXOs, or senior leadership in fast‑paced organizations.
- Exposure to managing cross‑functional projects or handling high‑stakes client‑vendor coordination.
- Familiarity with internal communications, investor updates, or board‑level reporting.
- Hands‑on knowledge of tools such as Notion, Trello, Asana, or Monday.com.
- Strong presentation aesthetics (experience designing decks, using Canva or PowerPoint animations).
- Comfort with event coordination, external communications, and high‑level travel planning.
- A proactive mindset with a knack for anticipating needs and streamlining processes.
- Interest or exposure to industries like digital marketing, loyalty, tech services, or brand activations.
Sounds Like You
- Self‑starter with excellent communication, coordination, and time‑management skills.
- Highly organized, discreet, and capable of juggling multiple critical requests in a deadline‑driven setup.
- Proactive and flexible with a positive, solution‑oriented attitude.
- Entrepreneurial and motivated to take on challenges outside a fixed role definition.
- Demonstrates high professionalism, integrity, and discretion in handling confidential information.
- Adaptable to fast‑paced environments and excited about dynamic roles.
Why Join Us
At Innovative Incentives, you’ll be part of a fast‑growing, merit‑driven environment where your contributions have real impact. Whether you’re shaping strategy, building platforms, managing operations, or driving client success, you’ll work alongside passionate teams and gain exposure to high‑impact projects across functions.
We offer direct access to leadership, opportunities for cross‑functional growth, and a culture that values initiative, learning, and ownership. If you’re looking to grow in a collaborative and future‑focused organization, we’d love to have you on the journey.
What We Offer
- Real impact from day one – be part of projects that shape strategy, technology, and client success, not just busywork.
- Leadership access – skip the red tape and get direct access to decision‑makers.
- Collaborative, cross‑functional teams – work closely with passionate teams across departments.
- Learning & growth culture – explore new skills, expand your thinking, and evolve with continuous learning.
- Fast‑growing, merit‑driven culture – grow in a culture that rewards initiative, celebrates ownership, and moves fast with purpose.
- Future‑focused work – help build platforms and solutions that shape the future of loyalty, engagement, and digital experience.
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