Event Executive

Marriott Hotels India; Shillong; On-site; INR 300,000 - 500,000; Full time

Job summary

Marriott Hotels India is seeking an Event Executive to lead banquet operations and guest services. You will ensure staff teamwork, groomed appearance, and seamless communication with guests and departments to fulfill special banquet arrangements.

Responsibilities include setting up banquet spaces to standards, inspecting table setups, supporting hiring, training, scheduling, and coaching. You’ll uphold safety policies and protect company assets while delivering exceptional service.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.

Responsibilities

• Ensure staff is working together as a team and inspect grooming and attire.
• Communicate with guests, other employees, or departments to meet guest needs.
• Set up banquet area/room with cleanliness and proper furniture/equipment.
• Inspect and maintain table set-ups and resolve any problems to standards.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating staff.
• Follow all safety and security policies; report accidents and complete safety training.
• Welcome and acknowledge guests, anticipate service needs, and provide genuine appreciation.

Skills

Guest interaction

Team coordination

Communication

Supervisory experience

Education

High school diploma or G.E.D. equivalent

Job description

Event Executive

POSITION SUMMARY Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Experience Level Executive Level