ERP Integration Specialist (Postman)

Autodesk, Inc.; Bengaluru; On-site; INR 1,800,000 - 2,800,000; Full time

Benefits offered by this job

Salary transparency

Belonging program

In-Person onboarding

Job summary

Autodesk, Inc. is seeking an ERP Integration Specialist to join the ERP Connect team. The role focuses on becoming an SME for ERP integrations and supporting Autodesk applications and customers using ERP Connect.

You will develop deep knowledge of ERP Connect and ERP systems, acting as a bridge between Engineering, Product, Support, QA, and customer-facing teams. Responsibilities include troubleshooting ERP integrations, API error analysis, onboarding customers, and improving documentation.

Qualifications

• 5+ years in API/integration support, technical support, or related technical role.
• Hands-on Postman experience for day-to-day investigations and integrations.
• REST API, HTTP and JSON expertise.
• Experience with ERP or enterprise-system integrations.
• Strong technical investigation and problem-solving skills.

Responsibilities

• Investigate and troubleshoot ERP integrations using Postman, logs, observability tooling, and ERP knowledge.
• Work with REST APIs, JSON payloads, authentication, data mappings, and API error responses to reproduce issues and validate integration behaviour.
• Act as a technical bridge between Engineering, Product, Support, QA, and external ERP platforms.
• Support customer onboarding and onboarding processes.
• Monitor production integration health and participate in triage.

Skills

API integration

Postman

REST API

JSON

Troubleshooting

ERP integration

Onboarding customers

Observability

Documentation

Cross-functional communication

Tools

Postman

Observability tooling

Job description

Position Overview

We are seeking an ERP Integration Specialist to join the ERP Connect team, with a primary focus on becoming a Subject Matter Expert (SME) for ERP integrations and supporting the growing number of Autodesk applications and customers using ERP Connect. The role will develop deep knowledge of ERP Connect and supported ERP systems, acting as a technical bridge between Engineering, Product, Support, QA, customer-facing teams, and external ERP platforms.

Responsibilities

• Investigate and troubleshoot ERP integrations using Postman, logs, observability tooling, and ERP-specific knowledge
• Work with REST APIs, JSON payloads, authentication, data mappings, and API error responses to reproduce issues, validate integration behaviour, and identify where problems originate
• Act as a technical bridge between Engineering, Product, Support, QA, customer-facing teams, and external ERP platforms
• Support customer and application onboarding
• Participate in integration triage and monitor production integration health
• Identify recurring issues and improve ERP Connect documentation and support processes
• Capture solutions and knowledge gained through investigations in Postman, documentation, troubleshooting guides, and support processes so known issues can increasingly be resolved without specialist Engineering involvement
• Develop into a deep ERP Connect and ERP integration SME over time

Minimum Qualifications

• 5+ years of experience in API/integration support, technical support, or a related technical role
• Strong hands-on Postman experience, used as a day-to-day investigation and integration tool
• REST API, HTTP and JSON expertise
• API and integration troubleshooting experience
• ERP or enterprise-system integration experience
• Technical investigation and problem-solving skills
• Experience with customer/application onboarding
• Production support and observability experience
• Technical documentation and knowledge management skills
• Strong cross-functional communication skills

The Ideal Candidate

• Has worked directly with customers or support teams to diagnose API/integration issues, rather than coming from a predominantly software-development background
• Treats software engineering knowledge as beneficial, but not the focus of the role
• Shows evidence of using Postman as a day-to-day investigation and integration tool, rather than simply listing Postman as a testing skill
• Is comfortable acting as a technical bridge across Engineering, Product, Support, QA, and customer-facing teams

Learn More About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging

In-Person Onboarding and Identity Verification

This role may require in-person onboarding and/or in-person ID verification.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).

Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. We take great pride in our culture here at Autodesk - it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world. When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!