Enterprise Resource Planning Advisor

NTT America, Inc.; Dadri; On-site; INR 1,800,000 - 2,800,000; Full time

Job summary

NTT DATA seeks a seasoned Enterprise Resource Planning Advisor in Noida, UP, India to lead Workday Payroll initiatives. The role requires 6–10+ years in HRIS/payroll and at least 4+ years of hands-on Workday Payroll support, with responsibilities spanning Level 2/3 support, issue resolution, and payroll data integrity across multiple country setups.

You will manage tickets, perform root cause analyses, and ensure compliance with payroll regulations and internal SLAs while collaborating with

Qualifications

• 6–10+ years in HRIS/payroll domain.
• 4+ years in hands-on Workday Payroll support.
• Experience with payroll processing, audits, and regulatory compliance.

Responsibilities

• Provide Level 2 and Level 3 support for Workday Payroll and related modules.
• Investigate and resolve payroll processing issues, calculation discrepancies, integration failures, and data quality concerns.
• Manage support tickets, service requests, and incidents in accordance with SLAs.
• Perform root cause analysis and implement long-term corrective and preventive solutions.
• Support payroll processing activities including calculations, earnings, deductions, taxes, garnishments, and off-cycle payrolls.
• Coordinate troubleshooting of inbound/outbound payroll integrations and validate data.

Skills

Workday Payroll

HRIS

Payroll Operations

Customer support

Root cause analysis

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization.

We are currently seeking a Enterprise Resource Planning Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

Job Description

• Workday Payroll Certification

• 6–10+ years of HRIS, Payroll Systems, or Payroll Operations experience and 4+ years of hands‑on Workday Payroll support experience.

• Provide Level 2 and Level 3 support for Workday Payroll and related modules.

• Investigate and resolve payroll processing issues, calculation discrepancies, integration failures, and data quality concerns.

• Manage support tickets, service requests, and incidents in accordance with established SLAs.

• Perform root cause analysis and implement long-term corrective and preventive solutions.

• Support payroll processing activities including payroll calculations, earnings, deductions, taxes, garnishments, retroactive adjustments, and off-cycle payrolls.

• Ensure payroll configurations align with business policies and regulatory requirements.

• Support payroll period‑end activities, payroll balancing, reconciliation, and audit processes.

• Assist payroll teams with payroll validation and payroll sign‑off activities.

• Configure and maintain payroll elements, earning codes, deduction plans, payroll calculations, costing allocations, payroll schedules, and payroll business processes.

• Support implementation of payroll changes resulting from organizational, legislative, or business requirements.

• Maintain payroll‑related security roles and access controls.

• Ensure payroll processes comply with applicable labor laws, tax regulations, and statutory reporting requirements and Support internal and external payroll audits.

• Support payroll‑related integrations between Workday and third‑party systems, including: Time and Attendance Systems, Benefits Providers, Finance and ERP Systems, Banking Interfaces and Tax and Regulatory Agencies

• Coordinate troubleshooting of inbound and outbound payroll integrations and Perform data validation, reconciliation, and error resolution activities.

• Develop and maintain payroll reports, dashboards, and audit controls using Workday reporting tools.

• Support payroll reconciliation, compliance reporting, statutory reporting, and management reporting requirements.

• Assess Workday bi‑annual releases for payroll impacts.

• Lead payroll testing activities, including: Unit Testing, SIT, and UAT. Document test results and coordinate issue resolution activities.

• Partner with Payroll, HR, Finance, Benefits, Time Tracking, and IT teams to support business operations.

• Workday Payroll Expertise in Workday Payroll, Payroll Processing and Administration, Payroll Configuration, Payroll Calculations, Payroll Costing, Retro Payroll Processing, Payroll Auditing and Reconciliation and Payroll Security

• Experience supporting multiple country payrolls and global payroll operations and Knowledge of payroll integrations and third‑party payroll providers.

• Experience with Workday Prism Analytics and People Analytics.

• Understanding of payroll tax regulations and statutory reporting requirements.

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. These arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (http://us.nttdata.com/en/compliance#eeos). If you'd like more information on your EEO rights under the law, please click here (http://us.nttdata.com/en/compliance#know-your-rights). For Pay Transparency information, please click here (http://us.nttdata.com/en/compliance#ppnp).