Senior Engineering Manager, Users & Account Systems

DigitalOcean; Bengaluru; On-site; INR 2,500,000 - 3,500,000; Full time

Job summary

DigitalOcean is looking for a technical leader based in Bengaluru, India, to define and drive the technical strategy for core Account Management. The successful candidate will have 10+ years of software engineering experience, including managing teams and delivering complex cloud-scale systems.

This role requires expertise in Go programming, strong skills in JavaScript/Node.js, and a background in cloud platforms like AWS, GCP, or Azure. Excellent communication skills are vital for collaborating with global teams.

Qualifications

• 10+ years of experience in software engineering, at least 4+ in leadership.
• Proven track record in delivering complex cloud-scale distributed systems.
• Experience building systems handling millions of events per second.

Responsibilities

• Define and drive the technical strategy for Account Management primitives.
• Own the development of features improving customer console experience.
• Manage recruitment, performance reviews, and career development for the team.

Skills

Expert-level Go

Strong JavaScript/Node.js skills

Cloud platform experience (AWS, GCP, Azure)

Excellent communication and stakeholder management skills

Problem-solving skills

Analytical skills

Education

Bachelor’s or Master’s degree in Computer Science or related field

Tools

Infrastructure as Code (Terraform, Helm, Chef)

Job description

What You’ll Do

• Define and drive the technical strategy and roadmap for core Account Management primitives, including Teams, Organizations, Projects, and resource Tags.
• Own the development and delivery of features that enhance the overall customer console experience, such as in-console notifications and advanced reporting dashboards.
• Establish and lead sustaining engineering practices, including prioritizing technical debt reduction, resolving aging tickets, and ensuring comprehensive security rule and feature coverage.
• Collaborate closely with Product Management, Design, and other cross‑functional teams to align the Accounts roadmap with DigitalOcean’s strategic goals.
• Ensure operational excellence, system stability, and performance for all user account‑managing systems.
• Manage recruitment, performance reviews, and career development for the engineering team in India.

What You’ll Add To DigitalOcean

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 10+ years of experience in software engineering, with at least 4+ years in a senior leadership or management role.
• Proven track record of delivering complex cloud‑scale distributed systems, particularly in the domain of user account management or customer experience.
• Excellent communication and stakeholder management skills within a global organizational structure.
• Expert‑level Go and strong JavaScript/Node.js skills.
• Proven track record of designing and implementing high‑throughput, scalable systems with large data requirements.
• Cloud platform experience (AWS, GCP, Azure) with understanding of cloud security models, infrastructure as Code expertise (Terraform, Helm, Chef).
• Experience building systems handling millions of events per second.
• Excellent problem‑solving, analytical, and communication skills.
• Ability to thrive in a fast‑paced, dynamic, and rapidly evolving environment.

Nice to Have

• Experience with distributed systems and microservices architectures.
• Knowledge of cryptography and secure communication protocols.
• Contributions to open‑source security projects.
• Location: Bengaluru, India.

Equal‑Opportunity Employer Statement

DigitalOcean is an equal‑opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.