Engineer - Technical SME, EHS & Sustainability

GlaxoSmithKline plc; Karnataka; On-site; INR 900,000 - 1,500,000; Full time

Job summary

GSK is seeking an Engineer - Technical SME, EHS & Sustainability to perform configuration, testing, documentation, and technical support for engineering, EHS and sustainability central applications used on manufacturing sites worldwide.

You will work within approved architecture and procedures, support engineers and product teams, analyze logs, configure interfaces and AI-enabled integrations, and escalate issues as needed to maintain data integrity and operational excellence.

Qualifications

• Bachelor’s or Master’s degree in Engineering, CS, IT, Automation, Data, Life Sciences or a related field.
• AI, cloud, integration, automation, data, validation, cyber security or eng. certifications desirable.
• Typically 1 to 3 years of experience in technical support, software or platform engineering.
• Experience performing configuration, testing or technical support activities using documented standards and procedures.

Responsibilities

• Implement technical solutions (scripts, SQL queries) and configurations per architecture and product strategy.
• Support technical quality for the assigned scope: specifications, design documentation and validation evidence.
• Perform troubleshooting and root-cause analysis with escalation when issues affect batches, product quality or data integrity.
• Assist design and configuration of interfaces, workflows, recipes, data models and environments.
• Analyze logs, metrics, monitoring and system behavior to identify defects and improvements.
• Configure approved solutions using standard engineering procedures and instructions.
• Prepare and update technical specifications, configuration docs and validation records.
• Execute defined technical tests, capture evidence and record defects.
• Review logs, alerts and monitoring information for investigations.
• Support deployment, migration, upgrade and environment activities.
• Maintain technical records, configuration inventories, runbooks and knowledge articles.
• Escalate technical risks and unresolved issues as per criteria.
• Support site engineers and super users during implementation and operation.
• Configure, test and support AI-enabled solutions and integrations.
• Evaluate AI outputs for accuracy, relevance and usability.

Skills

Experience 1-3 yrs

Config & Test

Education

Engineering degree or related field

Certifications in AI/cloud/related

Job description

About the Team

Global Supply Chain is the backbone of GSK’s internal operations in Digital & Tech, enabling GSK Global Functions teams such as Finance, Procurement, HR, Legal, Compliance, WREF, CGA and Corporate Secretariat to run seamlessly. This team designs and delivers cutting-edge digital platforms that power critical processes, ensuring efficiency, compliance, and scalability across the enterprise.

Enterprise Systems Management & Business Operations delivers digital solutions that support Enterprise Systems running as a high-performing organisation. This team drives financial discipline, operational rigour and strategic alignment across the ES portfolio that safeguard GSK’s integrity and reputation globally. By joining this team, you’ll help shape systems that support thousands of employees worldwide, driving innovation and reliability in the tools that keep GSK moving forward

Job Purpose

The Engineer - Technical SME, EHS & Sustainability performs defined configuration, testing, documentation and technical support activities for Engineering, EHS and Sustainability central applications used on manufacturing sites globally. The role works within approved architecture, engineering standards, and documented procedures.

The job holder supports Engineers, Product teams, Service teams and site users by executing technical tasks, gathering diagnostic evidence and maintaining accurate specifications, configuration records, test evidence and knowledge content.

The role resolves routine technical issues within delegated authority and escalates complex design, operational, batch-impact or data-integrity concerns promptly to more senior technical roles.

Key Responsibilities

• Implement technical solutions (scripts ,SQL queries etc.) and configurations in accordance with approved architecture and product strategy.
• Support technical quality for the assigned scope, including specifications, design documentation, configuration records and technical validation evidence.
• Perform troubleshooting and root-cause analysis, with timely escalation where manufacturing batches, product quality, patient supply or data integrity may be affected.
• Support design and configuration of: interfaces, workflows, recipes, data models and environments.
• Analyse logs, metrics, monitoring and system behaviour to identify defects, performance issues and opportunities for improvement.
• Configure approved solutions using standard engineering procedures and detailed instructions.
• Support preparation and update of technical specifications, configuration documentation and validation records.
• Execute defined technical tests, capture evidence and record defects accurately.
• Review logs, alerts and monitoring information and gather evidence for investigation.
• Support deployment, migration, upgrade and environment activities.
• Maintain technical records, configuration inventories, runbooks and knowledge articles.
• Escalate technical risks and unresolved issues in line with documented criteria.
• Support site engineers and super users during implementation and operation.
• Configure, test and support AI-enabled solutions and integrations.
• Evaluate AI-generated outputs for accuracy, relevance and business usability.

Basic qualifications

• Bachelor's or Master's degree in Engineering, Computer Science, Information Technology, Automation, Data, Life Sciences or a relevant technical discipline, or equivalent practical experience.
• Relevant technical, AI, cloud, integration, automation, data, validation, cyber security or engineering certifications are desirable.
• Typically 1 to 3 years of experience in technical support, software or platform engineering, automation, integration, data, testing or a related technical role (Preferably in Engineering, EHS & Sustainability domain).
• Experience performing configuration, testing or technical support activities using documented standards and procedures.
• Experience creating or…