Elite Relationship Manager-Household-Relationship Management

Kotak Mahindra Bank; Bhopal; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading financial institution in Bhopal is seeking an Elite Relationship Manager for Branch Banking. The role involves maintaining client relationships, understanding their needs, identifying business opportunities, and ensuring excellent customer service. Ideal candidates will possess strong communication and problem-solving skills, and proficiency in CRM software. Competitive compensation and career growth opportunities are offered.

Qualifications

• Excellent communication, interpersonal, and negotiation skills.
• Strong problem-solving and decision-making abilities.
• Proficiency in Microsoft Office and customer relationship management (CRM) software.

Responsibilities

• Building and maintaining positive relationships with clients.
• Understanding client needs and providing effective solutions.
• Identifying and pursuing new business opportunities.
• Providing excellent customer service.
• Collaborating with internal teams for seamless client experience.
• Keeping abreast of industry trends and developments.

Skills

Excellent communication

Interpersonal skills

Negotiation skills

Problem-solving abilities

Decision-making abilities

Proficiency in Microsoft Office

CRM software proficiency

Job description

Responsibilities

Kotak Mahindra Bank Limited is looking for Elite Relationship Manager-Household-BRANCH BANKING-Relationship Management to join our dynamic team and embark on a rewarding career journey Building and maintaining positive relationships with clients: regular communication, responding to client inquiries and requests, and addressing any issues that arise

Understanding client needs and requirements: understanding of the client’s needs, goals, and objectives in order to provide relevant and effective solutions

Identifying and pursuing new business opportunities: identify new business opportunities, such as upselling existing products or services, and work with the sales team to close new deals

Providing excellent customer service: ensuring that clients are satisfied with the products and services they receive

Collaborating with internal teams: work closely with other internal teams, such as the sales, marketing, and customer service teams, to ensure that clients receive a seamless and positive experience

Keeping abreast of industry trends and developments: stay informed about industry trends and developments in order to provide relevant advice and recommendations to clients

Qualifications

Excellent communication, interpersonal, and negotiation skills

Strong problem‑solving and decision‑making abilities

Proficiency in Microsoft Office and customer relationship management (CRM) software

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