Editorial Support Specialist

Artech L.L.C.; Mumbai; On-site; INR 900,000 - 1,200,000; Full time

Job summary

Artech L.L.C. invites applications for a Post Services Editorial Support Specialist (Post Production) based in Mumbai. You will support editorial workstations and editors across APAC, aiding dailies, color, and sound review processes within a global production framework.

You will collaborate with post‑production, technology, and industry experts while ensuring high‑quality playback and content delivery. Travel to regional hubs may be required, and the role emphasizes client service and teamwork

Qualifications

• Knowledge and experience of content creation and post-production workflows encompassing NLE, Dailies, Dialogue Recording, Picture Finishing, and Audio Mastering.
• Critical eyes and ears to assess screening assets and troubleshoot in real time.
• Understanding of IP networking, network storage, and workstation architectures.
• Experience with Windows, Mac, and Linux is a plus.
• Demonstrated innovation and ability to drive change in workflows.

Responsibilities

• Provide Editorial Support for Creative Editors primarily out of Mumbai and APAC.
• Facilitate and operate creative and technical reviews including color grade and sound mix reviews.
• Promote and develop tools to automate workflow tasks within the studio.
• Establish and maintain standard operating procedures for services.
• Maintain audio and video calibration standards in edit rooms and screening spaces.
• Escalate issues to Management, Engineering, and Infrastructure teams.
• Triage technology issues in real time and collaborate toward resolution.
• Perform wiring, patching, and software configuration to tailor production review setup.
• Validate asset integrity on incoming media and screening material.
• Assist with external reviews for various teams.
• Potential regional travel to establish/show hub setups.

Skills

Post-production workflows

Critical listening

Real-time troubleshooting

Change management

Communication skills

Team collaboration

English proficiency

Tools

DaVinci Resolve

ProTools

Pix

Crestron / Q-Sys

Job description

Post Services Editorial Support Specialist (Post Production)

Experience – 5+

The Role

You will be part of the APAC team based out of Mumbai, India that supports and facilitates editorial workstations and creative production editors in and out of our global CCAS footprint. This includes but is not limited to supporting our Dailies team, Creative and Technical Reviews for our productions and creative teams, also supporting our media pipeline and solutions operational initiative specific to media ingest and dailies. You will be comfortable working under pressure and have exceptional client service skills and proven track record of working closely and collaboratively with Filmmakers. You will collaborate with post-production, technology and industry experts and are self motivated and require little to no supervision. You are committed to the team dynamic and value working in a diverse environment across many regions and timezones.

You will work closely with our Global Engineering Manager, Global Editorial Support Staff, Media Pipeline operation team(s), Post Services Dailies team(s) and Production Creatives. You will closely partner with your Mumbai and Delhi teams and overall APAC team to provide remote editorial and technical support for additional facilities in the region and across the world. You will also liaise with the internal post-production groups and outside vendors to assist with content delivery, management as an operational lead.

Responsibilities

• Provide Editorial Support for Creative Editors primarily out of Mumbai, but also includes APAC and our Global per view
• Facilitate and operate creative and technical (critical) reviews, including color grade and sound mix reviews.
• Help promote and develop (via training) tools to automate workflow tasks within the studio.
• Establish and maintain standard operating procedures within our Netflix owned, operated and partner spaces for our services.
• Maintain Audio and Video calibration standards in our edit and dailies rooms at our partner vendor, as well as internally within NF screening spaces.
• Escalate issues to Management, Engineering Services, and Infrastructure teams when necessary.
• Perform routine color and audio calibration and maintenance procedures, achieving the highest level of confidence in the space to ensure an accurate playback experience.
• Triage on technology issues that arise in real time and collaborate with cross-functional teams toward resolution.
• Perform wiring, patching, and software configuration to tailor set up to accommodate the requirements of and the purposes of production review.
• Validate asset integrity on incoming media and screening material.
• Consultation and/or assistance with external reviews for our various teams.
• Potential Regional Travel to establish, maintain relationships and initiate show / hub setup for new & existing productions

Qualifications

• Knowledge and experience of content creation and post-production workflows encompassing NLE, Dailies, Dialogue Recording, Picture Finishing, and Audio Mastering.
• Critical eyes and ears with the ability to assess the quality of a screening asset and environment, diagnose issues, and troubleshoot in real time
• Understanding of IP networking, Network storage, and Workstation architectures.
• Knowledge and experience on Windows, Mac, and Linux operating systems is a plus
• Proven track record of innovation, initiative, creativity, and implementation
• Proven abilities to embrace, drive and enable change management
• Technical and working knowledge with the following creative software applications:
• Black Magic Davinci Resolve
• ProTools
• Pix
• Experience with Crestron and Q-Sys control systems is a plus.
• Familiarity with audio, video, and data communications protocols.
• Strong communication skills with proven ability to socialize, explain and promote new and complex technology, tools, and workflows.
• Ability to respond after hours for important, timely, and urgent matters.
• Ability to prioritize and juggle multiple projects at once.
• Team player who thrives in a fast-paced environment.
• Should possess strong organizational skills and great attention to detail.
• Values working in a diverse, inclusive, and international environment and are excited by the opportunity to partner with people whose backgrounds, experiences and perspectives may differ from yours.
• Fluent and/or business proficiency in English
• Passionate about our culture and values in the workplace.