Editorial Services Assistant

Sage Publications India Pvt Ltd; Dehradun; Hybrid; INR 350,000 - 520,000; Full time

Job summary

Sage Publications India Pvt Ltd is seeking a detail-oriented Editorial Operations Assistant to support the US and UK Journals Editorial teams. The role involves weekly data updates, preparing major quarterly and annual reports, and providing data mining and analytics support under supervision, working with offshore colleagues.

The ideal candidate will have a Bachelor's in Business/Communications or related field, excellent English communication, and strong MS Word/Excel/PowerPoint skills, with

Qualifications

• Excellent English verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Ability to coordinate with local and international teams (US/UK).
• Proficiency in MS Word, Excel, and PowerPoint.

Responsibilities

• Perform weekly updates of data repositories and related reports.
• Assist in preparing major quarterly and annual reports (Global Peer Review Database, Published Output and Submissions Report, Author Survey Report, Publisher Reports, Number of Journals Published Report, Impact Factor Packets).
• Provide data mining and analytical support for projects requiring extensive historical data.
• Ensure Global Assignment List and associated report are accurate and updated.
• Support ad-hoc projects related to usage, citations, and editorial analytics.
• Ensure accuracy of data used within the editorial department and cross-check information.

Skills

English communication

Organizational skills

Multitasking

Team coordination

Attention to detail

Education

Bachelor's degree in Business/Communications or related field

Tools

MS Word

MS Excel

PowerPoint

Job description

Job Description

ROLE OVERVIEW

• Support the operations of the US and UK Journals Editorial teams.
• Perform daily tasks with moderate supervision from the Supervisor.
• Maintain strong, effective working relationships with team members.
• Uphold high standards of transparency, integrity, and consistently demonstrate all SAGE core competencies.
• Troubleshoot issues and handle escalations or challenging situations with maturity and composure.

KEY ACCOUNTABILITIES

The responsibilities include, but are not limited to, the following:

• Perform weekly updates of various data repositories (e.g., data cubes) and related reports.
• Assist in preparing major quarterly and annual reports, such as:
• Global Peer Review Database
• Published Output and Submissions Report
• Author Survey Report
• Publisher Reports
• Number of Journals Published Report
• Impact Factor Packets
• Provide data mining and analytical support for projects requiring extensive historical data, such as Rejected and Republished Articles Reports.
• Ensure that the Global Assignment List and its associated report are accurate and regularly updated.
• Support various ad-hoc projects, especially those related to usage, citations, and editorial analytics.
• Ensure the accuracy of all data used within the editorial department including validating internal documents and cross-checking information used for database updates.
• Respond to all emails in a professional manner within 24 hours.
• Escalate concerns or challenges to the Supervisor with full transparency.
• Perform duties with moderate oversight from both the local Supervisor and the Global Process Heads (US/UK).

SKILLS, QUALIFICATIONS & EXPERIENCE

• Bachelors degree (or equivalent) in Business, Communications, or a related field.
• Excellent English verbal and written communication skills with strong listening abilities.
• Ability to coordinate effectively with local and international teams (US and UK).
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong organizational skills with exceptional attention to detail.
• Strong interpersonal skills and the ability to work collaboratively.
• Willingness to learn and adopt new processes and systems.

LANGUAGE SKILLS, REASONING ABILITY & ANALYTICAL APTITUDE

• Ability to work independently with moderate supervision.
• Excellent organizational and research capabilities.
• Strong interpersonal and communication skills.
• Ability to maintain strict confidentiality.
• Strong customer communication skills (internal/external).
• Ability to multitask, manage interruptions, and stay focused during repetitive tasks.
• Capable of meeting deadlines and performing well under pressure.

SUPPORTIVE TEAM MEMBER EXPECTATIONS

Including, but not limited to:

1. Contribute ideas and feedback in a clear, concise, and productive manner.
2. Be available to support other teams, as needed and defined by the Supervisor.
3. Participate in projects, committees, or task forces, working collaboratively with US/UK managers and offshore colleagues.
4. Perform any additional projects or tasks assigned.
5. Demonstrate strong teamworkactively contributing to group success, participating in team decisions, and avoiding unproductive conflict.
6. Communicate professionally with all colleagues; remain helpful, cooperative, courteous, and disciplined.
7. Maintain regular attendance, follow office timings, and report any absence promptly via ESS.
8. Support additional activities required to achieve department and company goals.