eComm & digital manager (SFCC, SFRA)

Glan Management Consultancy; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

A leading consultancy firm is seeking an experienced eComm & Digital Manager with extensive knowledge of Salesforce Commerce Cloud (SFCC) and expertise in managing digital strategies. The role involves overseeing application landscapes, ensuring efficient operations while meeting service levels, and leading project delivery. The ideal candidate will have strong analytical skills and extensive experience in business process analysis, along with a collaborative approach to work. This position offers an opportunity to influence eComm strategies in a dynamic environment.

Qualifications

• 9+ years of experience in eComm and digital management.
• Proven knowledge of Salesforce Commerce Cloud and SFRA framework.
• Experience with business process analysis and project management.

Responsibilities

• Create and manage eComm and digital application landscape.
• Ensure systems meet SLAs and are cost-efficient.
• Manage project delivery in time and budget.

Skills

Salesforce Commerce Cloud

eComm solutions

Business process analysis

Project management

Agile methodology

Education

Bachelor degree in IT

Tools

Order management system (OMS)

Job description

Share Job :# eComm & digital manager (SFCC, SFRA) **Company:** Glan Management Consultancy **Location:** Gurgaon **Experience:** 8-15 year **Salary:** 0 **Employment Type:****Job Description:****Position**: eComm & digital manager (SFCC, SFRA)**Location**:Gurgaon**Experience**: 9+year**Qualification**:Bachelor degree in IT **Key Deliverables(Essential functions & Responsibilities of the Job):**· Create, Manage & enhance the applicationslandscape in the areas of eComm & digital function. Work with IT Leader forapplication in digital & eComm application instances (with dependenciesfrom global demandware/SFCC platform + JV partner) and integrations for thesame in India eComm landscape.· Establish and maintain IT processes to managesite IT operations, resolve issues and prioritize enhancement requests insupport of our eComm strategic direction· Ensure that the systems under theresponsibilities meet the SLAs and are stable and serves the purpose in minimalcosts.· Contribute to eComm IT strategy by managingstaff; researching and implementing technological strategic solutions in thearea of expertise.· Identify eComm & digital demands in a timelyand comprehensive manner and ensure business· requirements are clearly articulated anddocumented including Change requests, discovery phase for new enhancements.· Leverage, recommend and implement solutions& enhancements whenever deemed fit and provide training to relevant teamswhere necessary.· Accountable for project delivery of applicationsor technology in time & budgets.· Manage personnel and outside contractor(s) asrequired.· Where required, to provide leadership, welfareand coaching to your team. **Key Relationships:**· Internal business customers in eComm &digita.· Global IT Vendor, market and global (HQ)colleagues, Local vendor partners· Internal staff - direct reports (whereapplicable)· IT vendors, contractors (where applicable) **Knowledge Skillsand Abilities:**· This eComm & digital manager will employinterpersonal and organizational skill sets and must have the ability to workboth independently with limited oversight and collaboratively across multipleprojects. She/he must be highly motivated and able, with his/her knowledge of oursystems, to apply that knowledge within an interdisciplinary environment. ThisManager must have facilitative capacities for clear and timely communication tosupport collaborative enterprises among distinct units.· Strong understanding of **leading eComm solutions** with hands on experience primarily into **Salesforce Commerce Cloud with SFRAframework**, Process modelling & process management of eComm storeoperations & other digital areas. Technical & process aspects of eCommstore front· Proven **businessprocess analysis skills** - ability to define problems, collect data,establish facts, document findings, draw valid conclusions and proposesolutions.· **Good tohave - DC inventory management experience, order management system (Sterling orany other OMS) & various integration aspects of various applications inoverall eComm architecture.**· Knowledge of the application deployment lifecycle with strong analytical, systems and structured analysis, and socialskills and with the ability to view issues and requirements from a businessperspective.· Ability to manage and lead effectively in a teamenvironment, coordinating multiple tasks in parallel. Very strong on technicalproject management & solution architecture skills & ITIL trained.· Very strong team skills and experience inwaterfall, iterative and agile methodology. Person should be well versed inworking in scrum team and trained in cloud tech.· This individual must be highly focused and onewho can motivate multiple teams to maintain progress toward project milestoneswhile anticipating potential barriers and suggesting creative solutions.· Ability to effectively interact with all levelsof business via phone, written communication and in person.· Management and leadership skills. Mail updated resume with below details-Total Experience-Relevant experience-Experience in SFCC and SFRA –Current CTC-Expected CTC-Notice period-Current Location- Email: [e-mail]: 8802749743 Website: Google search: Glan management consultancy### Apply for eComm & digital manager (SFCC, SFRA)