DM_SM_ABCD

Birla Carbon; Pune District; On-site; INR 600,000 - 800,000; Full time

Job summary

Aditya Birla Group is seeking a Deputy Manager to drive insurance sales from the assigned team and orphan database across campaigns, providing pre and post sales support to clients while aiming for consistent quarterly growth.

You will lead a frontline sales team, allocate leads, mentor on sales processes, and ensure renewal collection and AUM conservation, with emphasis on loyalty and targeted campaigns within the organization.

Responsibilities

• KRA1 Implementation of Loyalty Model to maintain relationship with Orphan customers.
• Up-Sell to customers assigned through various campaigns.
• Ensure Renewal collection and AUM conservation of the assigned base.
• KRA2 Achieve targets related to Premium and NOP to contribute to overall growth; allocate leads to team members per targets.
• Periodically monitor and review performance on topline and health parameters.
• Handhold and guide them on the sales process, lead conversion and closure of sale.
• KRA3 Ensure smooth function of sales and processes; communicate changes via training modules.
• Ensure actual sales and service aspects including calls, issuance and complaint handling are carried out without blocks
• KRA4 Place the right people in right place at right time; allocate targets per resource strength.
• KRA5 Execute right method of business acquisition; scrutinise business and provide information to superiors.
• Achieve Persistency targets as per company norms to ensure renewals on time.
• Take corrective actions related to persistency and health.
• KRA6 Recruitment & Training: ensure recruitment of team on time; manage attrition; provide on-the-job training and skill enhancement.

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

DM_SM_ABCD

Designation : Deputy Manager

Job Description:

Job Purpose

Drive Insurance Business from assigned team and Orphan database across campaigns. To ensure all the pre and post sales support and services to the clients along with the team. To maintain Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.

Job Context/Job Challenges:
Key Challenges for the role-
To drive adoption of Service to sales approach on the Orphan customer.
To ensure differentiated and segmented approach to various campaigns
To manage attrition of the front line sales force and limited availability of quality talent

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1 Implementation of Loyalty Model To ensure maintenance of relationship with Orphan customers.
Up-Sell to customers assigned through various campaigns.
Ensure Renewal collection and AUM conservation of the assigned base.

KRA2 Achieve Targets related to Premium and NOP in order to contribute in overall growth of the company Allocate leads to the team members as per targets decided.
Periodically monitor and review performance on the assigned topline and health parameters
Handhold and guide them on the sales process, lead conversion and closure of sale
Aggressively downloading all the RnR activities running by the organisation.

KRA3 Executes smooth function of the sales and other processes in order to maximise business potential. Communicating any process change or change in any rules and regulations by the help of different training module.
Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks

KRA4 Ensure relevant people in the right place right time in order to maximise the productivity Understanding the strength of the resource and depending on that allocating job responsibility
Evaluating the opportunity of each business unit and allocating targets as per that.

KRA5 Execute the right method of business acquisition in order get the profitable mix for the organisation Scrutinise the business on regular basis and give the relevant information to superiors
Achieve Persistency targets as per the company norms so that renewals take place on time
Take corrective actions related to persistency and health

KRA6 Recruitment & Training To ensure recruitment of team on a time based manner.
To manage attrition within the specified limits.
Ensure through continuous on the job training, skill enhancement of team members.

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