Director, Website (AEM) Delivery & Implementation

Labcorp; Bengaluru; Hybrid; INR 3,000,000 - 6,000,000; Full time

Job summary

Labcorp is seeking a Director, Website (AEM) Delivery & Implementation to lead a global, hybrid-enabled team in Bangalore/Mumbai. You will shape delivery plans, drive AEM components, templates, and integrations, and collaborate with US-based product and architecture leaders.

This senior role requires deep AEM expertise, strong leadership, and experience coordinating with multiple groups including UX, analytics, and QA across time zones to ensure high-quality, scalable digital experiences.

Qualifications

• Bachelor's degree required in CS/IT or equivalent practical experience.
• 10+ years software engineering experience with 7+ years delivering enterprise AEM solutions.
• 3+ years supervising or coordinating technical teams or complex platform programs.
• Deep knowledge of AEM 6.x or AEM as a Cloud Service (Sling, OSGi, JCR, HTL/Sightly).
• Adobe certification or advanced AEM expertise.
• Experience with Adobe Target/Analytics/Customer Journey Analytics and DAM/personalization.
• Experience delivering Agile projects across globally distributed teams.

Responsibilities

• AEM Delivery Execution: implement and enhance AEM components, templates, workflows, DAM integrations, and performance improvements.
• Translate product roadmaps into implementation plans and sequencing for review by US leadership.
• Collaborate with US-based Website Product team to translate requirements into technical solutions.
• Follow enterprise architecture, security, privacy, accessibility, and IT governance standards.

Skills

AEM expertise

Agile delivery

Stakeholder communication

People leadership

Platform migration

Adobe Target/Analytics

Education

Bachelor's degree in Computer Science/Software Engineering/IT

Job description

Labcorp is seeking a Director, Website (AEM) Delivery & Implementation to join our team at Bangalore/Mumbai, with the flexibility of a hybrid work schedule!

Job Responsibilities

• AEM Delivery Execution: Implement and enhance AEM components, templates, workflows, content services, DAM integrations, authoring capabilities, and application-level performance improvements per approved designs and centrally defined standards.
• Technical Implementation Planning: Translate the approved product roadmap and experience requirements into implementation plans, estimates, and sequencing for review and approval by U.S.-based platform and architecture leadership.
• Business Requirements & Solution Planning: Collaborate with the U.S.-based Website Product team to assess approved website capabilities, translate product requirements into technical solutions, propose implementation approaches for approval, assess feasibility and dependencies, and prepare delivery plans aligned with business priorities set by U.S. leadership.
• Architecture & Governance: Follow enterprise architecture, security, privacy, accessibility, and IT governance standards defined within the global governance framework, and support required reviews and controls.
• Release & Reliability: Coordinate release readiness, CAB inputs, rollback plans, production validation, and low-traffic-hour deployments; support incident response and root-cause resolution across India and US time zones.
• Cross-functional Collaboration: Work closely with global product owners, content strategy, UX/UI, analytics, personalization, QA, operations, and Adobe teams to support delivery of integrated customer experiences.
• Technical Backlog Execution: Maintain and execute a technical backlog, per priorities set by U.S.-based platform and product leaders, covering upgrades, technical debt, component reuse, performance, accessibility, automation, and platform resilience.
• Vendor & Stakeholder Coordination: Coordinate transition dependencies with external partners and communicate technical status, risks, recommendations, and trade-offs to U.S.-based senior stakeholders for their decisions.
• People Leadership: Supervise the day-to-day work of assigned AEM, front-end, and integration engineers under the direction of U.S. leadership; coordinate implementation activities across QA, CI/CD, product, and partner teams.

Minimum Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent practical experience.
• 10 or more years of software engineering experience, including 7 or more years delivering enterprise AEM solutions and 3 or more years supervising or coordinating technical teams or complex platform programs.
• Deep knowledge of AEM 6.x or AEM as a Cloud Service, including Sling, OSGi, JCR, HTL/Sightly, Core Components, workflows, Dispatcher, caching, replication, and DAM capabilities.
• Adobe Experience Manager certification or comparable advanced AEM expertise.
• Experience with Adobe Target, Adobe Analytics or Customer Journey Analytics, Adobe Experience Platform, and enterprise DAM or personalization capabilities.
• Demonstrated experience supporting execution of an insourcing, vendor transition, platform migration, or major knowledge-transfer program with clear operational acceptance criteria.
• Experience working in Agile delivery across globally distributed teams and communicating technical concepts, risks, and trade-offs to business and technology stakeholders.

Preferred Qualifications

• Experience with regulated, healthcare, high-traffic, or multi-brand digital platforms and shared environments.
• Familiarity with e-commerce journeys, identity, consent, SEO, web analytics, and 24x7 production support models.
• Strong execution mindset with a bias for action and hands-on delivery
• Deep understanding of enterprise web platforms, digital experience delivery, personalization, and customer experience technologies
• Strong analytical and problem-solving capabilities
• Ability to work cross-functionally across marketing, content, analytics, and technology teams
• Strong communication and stakeholder coordination skills
• Customer-first mindset with strong attention to detail

Additional Job Standards

• Hybrid work environment. Regular collaboration with teams in India and the United States is required.
• The role may occasionally support releases, incidents, or critical meetings outside standard local business hours.
• Functional Oversight & Direction: US Leader, SVP, Marketing for BLS & Digital Marketing Leader.