Director, Technology

NielsenIQ; Chennai District; On-site; INR 900,000 - 1,500,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NielsenIQ is seeking an experienced database and IT operations leader to manage and optimize global data services platforms. You will drive automation, stability, and performance improvements while managing budgets and on-call coverage.

Strong people leadership and stakeholder collaboration are essential. Key responsibilities include guiding teams, shaping IT strategy, and collaborating with VP of Enterprise Tools to meet budget and project goals.

Qualifications

• Experienced professional with 15+ years in database support and engineering.
• Proven ability to lead teams and manage projects, tickets, and budgets.
• Understanding of ITIL/ITSM and risk management.

Responsibilities

• Lead technology teams that engineer and support NIQ data services and platforms.
• Drive automation, stability, and performance improvements across DB platforms.
• Align budgeting for payrolls and licensing with business goals.
• Create escalation points and 24/7 on-call rotations for critical issues.
• Provide strategic and technical guidance across the IT organization.
• Build relationships with stakeholders to understand departmental needs.

Skills

People management

ITIL/ITSM

Database engineering

Budget planning

Stakeholder engagement

Job description

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand whats happening now, whats happening next, and how to best act on this knowledge. We like to be in the middle of the action. Thats why you can find us at work in over 90 countries, covering more than 90% of the worlds population.

Responsibilities

Assist with management of teams consisting of technology professionals who engineer and globally support NIQs data services and platformsParticipate in continuous improvement and promote team evolution and directionPartner with VP of Enterprise Tools and Middleware to formulate planning and execution designed to create better automation, stability, and enhanced performance of our database platformsCollaborate on a budgetary level by ensuring the organization meets all budget goals in the areas of payrolls and licensing spendFacilitate and create an escalation point for high-severity ticketsCreate and ensure 24/7 on-call rotations within teamsCollaborate with operational stakeholders, including defining requirements, suggesting alternatives, and setting priorities with the teamProvide strategic thought leadership and technical guidance across the IT organization support teamBe a trusted advisor in both technical and functional areasBuild relationships and partner with business stakeholders to understand departmental needs

Qualifications

Experienced professional with over 15 years of applicable database support and engineering experienceProven people management and team building experienceManage and prioritize individuals as well as team workloads to deliver on committed projects, initiatives, and ticketsDemonstrated understanding of ITIL and ITSM; ITSM methodology as it pertains to managing incidents, change requirements, and overall lowering riskProven experience and ability to proactively solve problems and implement solutions to continuously improveStrong expertise in business process managementAbility to recruit, train and retain high quality talentProven track record of building strong relationshipsExperience deploying, optimizing, and executing DBA processes and platformsCarries a value-driven focus for continual improvement

Our Benefits

Flexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)

About NIQ

NIQ is the worlds leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the- art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the worlds population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce.

We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products.

We enthusiastically invite candidates who share that mission to join us.

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