Director Software Engineering

Publicis Groupe Holdings B.V; Bengaluru; On-site; INR 4,000,000 - 9,000,000; Full time

Job summary

Epsilon in Bengaluru, India seeks a Director of Software Engineering to lead AI-driven transformation across marketing technology platforms, bridging business aims with cutting-edge engineering.

You will guide architecture, mentor senior engineers, and shape platform roadmaps while fostering innovation through pilots and research; experience scaling enterprise solutions is essential.

Qualifications

• 14+ years in technology leadership roles.
• Proven track record of leading complex solution architecture for enterprise platforms.
• Experience building and leading engineering and architecture teams.
• Strong ability to translate business objectives into scalable technical solutions.

Responsibilities

• Define and implement the strategic vision for integrating AI into our technology offerings.
• Lead client and internal engagements to understand business challenges and architect AI-powered solutions.
• Partner with leadership teams to develop compelling technical strategies and solution architectures.
• Hands-on contributor guiding teams through architecture, design, and technical decisions.
• Develop architectural frameworks, procedures, and standards for AI driven solutions.
• Provide technical guidance and mentorship to architects, engineering managers, and senior technical talent.
• Collaborate with product and engineering teams to shape platform roadmaps.
• Foster innovation through proof-of-concepts, pilots, and research initiatives.
• Lead the Technology Chapter including hiring, capability development, career growth, engineering standards, and succession planning.

Skills

Tech leadership

Enterprise architecture

AI/ML expertise

LLMs

RAG architecture

LangChain/LlamaIndex

Cloud architecture

API design

Stakeholder mgmt

Mentoring

Education

Advanced degree in CS/Engineering

Tools

LangChain

LlamaIndex

Vector databases

Semantic search

Job description

Overview

About Business Unit: Platform Services specializes in the implementation, management and evolution of Custom and PeopleCloud solutions, offering end-to-end support for clients. Our team of experts handles platform setup, ongoing management, and strategic enhancements, ensuring that our solutions adapt to changing business needs. From loyalty programs to digital activation, our platforms empower clients to implement campaigns, generate insights, and streamline business activities, all with a focus on seamless integration and continuous improvement. By collaborating with client partners and strategy teams, we create impactful campaigns tailored to each client’s unique objectives.

The Director, Software Engineering will lead the transformation of our digital marketing capabilities through innovative AI solutions. This strategic leader will provide thought leadership across the organization, aligning business objectives with pioneering AI technologies to deliver exceptional outcomes.

The role requires a leader who can bridge the gap between business strategy and technical implementation while also serving as the Technology Chapter Leader, responsible for developing technical talent, engineering excellence, and future technology capabilities.

Responsibilities

• Define and implement the strategic vision for integrating AI into our technology offerings.
• Lead client and internal engagements to understand business challenges and architect AI-powered solutions.
• Partner with leadership teams to develop compelling technical strategies and solution architectures.
• Hands-on contributor guiding teams through active participation in architecture, design, and technical decisions.
• Develop architectural frameworks, procedures, and standards for AI driven solutions.
• Provide technical guidance and mentorship to architects, engineering managers, and senior technical talent.
• Collaborate with product and engineering teams to shape platform roadmaps.
• Foster innovation through proof-of-concepts, pilots, and research initiatives.
• Lead the Technology Chapter including hiring, capability development, career growth, engineering standards, and succession planning.

Qualifications

Leadership & Business Acumen

• 14+ years in technology leadership roles.
• Proven track record of leading complex solution architecture for enterprise platforms.
• Experience building and leading engineering and architecture teams.
• Strong ability to translate business objectives into scalable technical solutions.
• Exceptional communication and stakeholder management skills.
• Proven ability to drive organizational change and execution.

AI & Machine Learning Proficiency

• Strong practical knowledge of modern AI/ML technologies and frameworks.
• Experience designing and implementing solutions with Large Language Models (LLMs).
• Expertise in Retrieval-Augmented Generation (RAG) architectures.
• Understanding of agentic design patterns, vector databases and semantic search technologies.
• Familiarity with AI orchestration frameworks such as LangChain and LlamaIndex.
• Knowledge of responsible AI practices and governance.

Technical Architecture & Engineering

• Expertise in cloud architecture across AWS, Azure, and GCP.
• Strong knowledge of API design and integration patterns.
• Understanding of data architecture principles for AI-ready systems.
• Knowledge of microservices, containerization, and modern engineering practices.
• Experience driving engineering modernization and AI-assisted development practices.

Preferred Qualifications

• Experience leading digital transformation initiatives.
• Experience mentoring and developing technical talent.
• Experience building AI-enabled engineering organizations.
• Advanced degree or equivalent experience in Computer Science, Engineering, AI, or related field.

Success Metrics

• Increase adoption of AI-powered solutions.
• Growth in reusable AI assets and architectural patterns.
• Reduction in solution delivery time and implementation complexity.
• Development of future technology leaders and engineering talent.
• Expansion of organizational AI capabilities.
• Improved engineering quality, productivity, and innovation.

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

Epsilon is an Equal Opportunity Employer.
Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.