Director, Site Reliability Engineering

United States Digital Space LLC; Bengaluru; Hybrid; INR 3,500,000 - 7,000,000; Full time

Job summary

United States Digital Space LLC is seeking a Director of Site Reliability Engineering to build and lead a high-caliber India-based SRE organization that supports our production fleet hosted on AWS, across multiple regions. You will drive reliability, performance, and cost-focused engineering in a fast-moving, globally distributed environment.

Collaborate with global engineering, product, and infrastructure leaders to define and execute the India SRE strategy, run incident reviews, implement

Qualifications

• 16+ years of experience in site reliability, infrastructure, or production engineering roles.
• 8+ years in technical leadership & people management, including managing managers.
• Excellent leadership, communication, and cross-cultural collaboration in a global matrixed setup.
• Experience building or scaling offshore SRE teams with global counterparts.
• 4+ years running SRE for a SaaS/Cloud service in a public Cloud (AWS preferred).
• Strong expertise in cloud-native architectures, Kubernetes, Terraform, and CI/CD pipelines.
• Demonstrated ability to lead cross-functional teams and large programs.

Responsibilities

• Build and lead a high-caliber India-based SRE organization supporting the production fleet.
• Partner with global engineering, product, and infrastructure leaders to deliver resilient, scalable services.
• Define and execute the India SRE strategy in alignment with global reliability goals.
• Lead post-incident reviews, drive root-cause analysis, and ensure long-term corrective actions.
• Implement automation and observability to reduce toil and improve operational efficiency.
• Hire, mentor, and develop top SRE talent across India; foster reliability-focused culture.
• Collaborate across time zones with U.S. and EMEA teams to accelerate delivery.

Skills

SRE leadership

Infrastructure

Automation

Observability

Cloud (AWS)

Kubernetes

CI/CD

Incident response

Cross-cultural collaboration

Education

Computer Science Degree

Tools

Terraform

Kubernetes

CI/CD tooling

Job description

**Secure Every Identity, from AI to Human

**Identity is the key to unlocking the potential of AI. the company secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

the company authenticates, authorizes and provisions millions of users a day. The service is hosted on Amazon Web Services (AWS) across multiple availability zones and geographically separated regions. The service is designed for high throughput, and 99.999 availability. We're looking for a technical leader to help us to continue to scale the service with great people and reliable, cost-effective and efficient infrastructure, processes and tooling.

As the Director of Site Reliability Engineering you will oversee the SRE organization focused on the company platform, Databases, Edge networking, K8s platform, CI/CD, Observability, FinOps, and automation platform & tooling.

Job Duties and Responsibilities:

• Build and lead a high-caliber India-based SRE organization supporting the company’s production fleet.

• Partner with global engineering, product, and infrastructure leaders to deliver resilient, scalable, and secure services.

• Define and execute the India SRE strategy in alignment with global reliability goals.

• Lead post-incident reviews, drive root-cause analysis, and ensure long-term corrective actions. Participate in incident management, on-call rotations, and blameless RCAs.

• Implement automation and observability to reduce manual toil and improve operational efficiency. Drive adoption of modern infrastructure practices: infrastructure as code (Terraform), container orchestration (Kubernetes), and AI within Infrastructure org.

• Hire, mentor, and develop top SRE talent across India; build a strong engineering culture centered on reliability and innovation.

• Foster collaboration across time zones with U.S. and EMEA teams.

• Promote continuous learning, knowledge sharing, and process improvement.

• Maintain a deep knowledge of industry best practices, evolving trends, and technologies.

• Manage service and business expectations and prioritize resource allocation.

• Accelerate the velocity of SRE and product engineering by developing robust platforms, powerful tooling, and intuitive self-service capabilities.

• Improve SDLC processes for Cloud infrastructure as a code, including the maturity of CI/CD pipelines, change and release management.

Required Knowledge, Skills, and Abilities:

• 16+ years of experience in site reliability, infrastructure, or production engineering roles.

• 8+ years of experience in technical leadership & people management including managing managers. Strong expertise in automation, observability, performance optimization, and incident response.

• Excellent leadership, communication, and cross-cultural collaboration skills—particularly in a global matrixed setup.

• Experience building or scaling offshore SRE teams that partner with global counterparts.

• 4+ years of experience running the SRE org supporting a SaaS/Cloud service in a public Cloud, preferably AWS. Experience supporting a multi-Cloud environment will be a plus.

• Strong expertise in cloud-native architectures, containerization (Kubernetes), IaC (Terraform), and CI/CD pipelines.

• Demonstrated ability to lead cross-functional teams and manage large-scale programs

• Effective verbal, written communication and interpersonal skills

Education and Training:

Computer Science Degree or related degree or equivalent experience

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We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

the company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

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