Director, Service/Product Offer Management

Jobgether SRL; India; On-site; INR 9,000,000 - 15,000,000; Full time

Benefits offered by this job

Fully remote in India

Leadership role

Global exposure

Portfolio ownership

Job summary

Lever, Inc. in India seeks a Director, Service/Product Offer Management to shape strategy, roadmaps, and performance of a diverse portfolio of services.

You will lead a team, analyze market opportunities, and collaborate with stakeholders to drive portfolio growth in a global technology services setting. This remote, full-time role requires strong commercial judgment, strategic thinking, and the ability to translate market insights into compelling offerings while guiding pricing, launches, and

Qualifications

• Significant experience in a senior product or service management leadership role, preferably in global technology services.
• Strong understanding of market segments, product portfolios, and technology solutions.
• Proven track record of launching new products or product lines and driving portfolio growth.

Responsibilities

• Lead development and execution of product and service strategies, plans, and roadmaps across an assigned portfolio.
• Define target market segments and whitespace opportunities, and identify emerging customer needs.
• Monitor market, client, competitive, and technology trends to inform strategy and portfolio decisions.
• Promote offerings internally and externally with alignment to business and customer priorities.
• Lead the Service Offer Management function, securing resources and coaching the team.
• Translate product strategies into actionable plans for divisions and stakeholders.
• Assess feasibility of new concepts and oversee product specifications development.
• Establish pricing models and contribute to promotional and distribution decisions.
• Oversee end-to-end product and service launches, modifications, and optimizations.
• Develop and deliver product training and communications for client-facing teams.

Skills

Strategic thinking

People management

Commercial acumen

Market intelligence

Communication

Product lifecycle

Education

Bachelor’s degree or equivalent in IT, CS, Business

Tools

Scaled Agile

ITIL

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Service/Product Offer Management based in India.

The Director, Service/Product Offer Management is a senior leadership role responsible for shaping the strategy, roadmap, and performance of a portfolio of products and services. The position combines market intelligence, commercial strategy, product development, and people leadership to drive sustainable portfolio growth. You will identify market opportunities, customer needs, competitive trends, and whitespace areas to inform strategic decisions. The role provides broad influence across product lifecycles, pricing, launches, optimization, and portfolio evolution. You will lead and develop a team of Service Offer Management professionals while collaborating with business leaders and client-facing stakeholders. Success requires strong commercial judgment, strategic thinking, technology awareness, and the ability to translate market insights into compelling offerings. This is a remote, full-time opportunity within a global technology services environment.

Accountabilities

• Lead the development and execution of product and service strategies, plans, and roadmaps across an assigned portfolio.

• Define target market segments and identify whitespace opportunities, emerging customer needs, and areas for portfolio expansion.

• Monitor market, client, competitive, and technology trends to inform business strategy and portfolio decisions.

• Promote product and service offerings internally and externally while ensuring strong alignment with business and customer priorities.

• Lead the Service Offer Management function, securing appropriate resources and ensuring effective team performance, development, and coaching.

• Translate overall product strategies into actionable plans for business divisions and relevant stakeholders.

• Assess the feasibility of new concepts and oversee the definition and development of product specifications.

• Establish product pricing models and contribute to decisions around promotional approaches, sales strategies, and distribution channels.

• Lead product and service development activities, ensuring offerings meet quality, commercial, and customer satisfaction expectations.

• Oversee end-to-end product and service plans, including launches, modifications, optimization initiatives, and portfolio terminations.

• Develop and deliver product training and communications for client-facing teams and internal stakeholders.

• Ensure product and service portfolios remain aligned with current and anticipated market opportunities.

Requirements

• Significant experience in a comparable senior product or service management leadership position, preferably within a global technology services organization.

• Extensive experience in the technology industry, with a strong understanding of market segments, product portfolio categories, and technology solutions.

• Proven track record of managing the implementation and launch of new products or product lines.

• Strong knowledge of product lifecycles, product management disciplines, methodologies, and supporting tools.

• Demonstrated financial awareness and commercial acumen, with the ability to connect product decisions to business outcomes.

• Strong strategic thinking, critical analysis, problem-solving, and solution formulation capabilities.

• Excellent presentation, public speaking, written, and verbal communication skills.

• Significant people management experience, including the ability to coach, develop, and motivate teams.

• Understanding of organizational transformation and change programs, with the ability to operate effectively in evolving environments.

• Strong technical awareness and understanding of the functionality and capabilities of products within relevant technology areas.

• Bachelor’s degree or equivalent in Information Technology, Computer Science, Business, or a related field.

• Certifications such as Scaled Agile or ITIL are beneficial.

Benefits

• Fully remote working arrangement in India.

• Full-time leadership position with broad responsibility for product and service portfolios.

• Opportunity to influence product strategy, market positioning, pricing, launches, and portfolio evolution.

• Senior-level exposure to global technology services, emerging technologies, and evolving market opportunities.

• Leadership responsibility for developing and managing a Service Offer Management team.

• Opportunity to work cross-functionally with business divisions, stakeholders, and client-facing teams.

• Environment focused on innovation, transformation, and continuous development.