Director of Marcom / Marcom Manager

Hilton; Gurugram District; On-site; INR 1,500,000 - 2,500,000; Full time

Benefits offered by this job

110 nights travel perk (Go Hilton)

Employee stock purchase program (ESPP)

Caregiving concierge

Crisis concierge

Mental health resources

Health & welfare benefits

Job summary

Hilton in Gurugram seeks a Director of Marcom/Marcom Manager to shape hotel marketing strategy and oversee execution across digital channels, social media, and branded platforms.

You will analyze campaign performance, drive cross-functional initiatives, and deliver campaigns that boost visibility and revenue while upholding Hilton's hospitality standards.

Qualifications

• Degree in Marketing, Communications, Hospitality, or related field
• Minimum 3–5 years of marketing experience, preferably in hospitality
• Proven expertise in digital marketing (SEO, SEM, email, social media)
• Strong content creation and brand management skills
• Experience in campaign planning, execution, and performance analysis
• Proficiency in marketing tools and hotel systems (e.g., Salesforce, OnQ)
• Excellent communication, project management, and analytical skills

Responsibilities

• Execute hotel marketing strategies: design and rollout of property-specific campaigns across digital channels, social media, and branded platforms to drive visibility and revenue
• Stay up to date on industry trends: monitor emerging marketing tools, technologies, and consumer behaviors relevant to the hotel industry and target audiences
• Report on campaign performance: prepare and deliver monthly performance updates and marketing analyses to Sales and Revenue Management teams
• Support cross-functional initiatives: partner with department leaders to execute targeted campaigns that drive revenue and guest engagement

Skills

Digital marketing

SEO/SEM

Content creation

Brand management

Campaign planning

Data analysis

Communication

Project management

Education

Degree in Marketing or related field

Tools

Salesforce

OnQ

Job description

Job Identification: 223285

Job Category: Sales and Marketing

Job Schedule: Full time

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will be developing strategic marketing plans for the hotel and then overseeing the implementation and execution of the various efforts associated with the marketing plan. This might include evaluating the results of different marketing campaigns, spearheading market research efforts, or coordinating initiatives across a variety of channels. As a Director of Marcom / Marcom Manager, you’re not just executing marketing campaigns to drive revenue growth – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Execute hotel marketing strategies: Support the design and rollout of property-specific campaigns across digital channels, social media, and branded platforms to drive visibility and revenue.

• Stay up to date on industry trends: Monitor emerging marketing tools, technologies, and consumer behaviors relevant to the hotel industry and target audiences

• Report on campaign performance: Prepare and deliver monthly performance updates and marketing analyses to Sales and Revenue Management teams

• Support cross-functional initiatives: Partner with department leaders to execute targeted campaigns that drive revenue and guest engagement

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Degree in Marketing, Communications, Hospitality, or related field

• Minimum 3–5 years of marketing experience, preferably in hospitality

• Proven expertise in digital marketing (SEO, SEM, email, social media)

• Strong content creation and brand management skills

• Experience in campaign planning, execution, and performance analysis

• Proficiency in marketing tools and hotel systems (e.g., Salesforce, OnQ)

• Excellent communication, project management, and analytical skills

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/), and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we’re more than a great place to stay—we’re a great place to work.