Director - IT

Bristlecone; Maharashtra; On-site; INR 3,500,000 - 5,200,000; Full time

Job summary

Bristlecone is seeking an IT Director to lead strategy, architecture, security, and operations across cloud, data, AI, and enterprise applications. The role reports to senior leadership and requires cross-pillar accountability to deliver scalable growth and operational excellence.

The candidate will drive modernization across ERP, CRM, analytics platforms, and IT infrastructure, balancing stability with transformation while managing risk, cost, and vendor partnerships on a global scale.

Qualifications

• 18–20 years of progressive enterprise IT leadership experience.
• Experience leading a multi-pillar IT function with end-to-end accountability.
• Proven governance, risk, and budget ownership in security-conscious environments.

Responsibilities

• Define and drive enterprise IT strategy and architecture across domains.
• Lead IT operations, service management, and platform reliability for global operations.
• Oversee information security, risk management, and audit readiness across environments.
• Engage with executives to provide transparent governance and data-driven updates.
• Manage vendor ecosystem and IT financial performance to maximize value.

Skills

IT Strategy

Enterprise Architecture

Security Governance

Cloud & SaaS

Data Analytics

AI Enablement

IT Operations

Executive Stakeholder Mgmt

Vendor Management

Education

Bachelor's degree in IT/CS/Engineering

Master's degree preferred

Tools

AWS

Azure

GCP

Salesforce

Oracle Fusion

SAP

ITSM platforms

Job description

Job Description

The role spans IT Strategy & Enterprise Architecture, Enterprise Infrastructure & Engineering, Business Applications, Data, Analytics & AI, and IT Operations & Service Management — with a strong mandate to simplify and modernize the technology landscape, and enable operational excellence and company’s scalable growth.

This role will report to -Vice President, Enterprise IT and Executive Leadership Team member

Leading through accountable pillar leads, the IT Director will need to ensure cross-functional integration, architectural discipline, and value-driven execution while balancing operational stability with transformation initiatives across cloud, SaaS, data, security, automation, and AI. This role carries end-to-end accountability for enterprise IT performance, service quality, platform maturity, and risk posture.

Responsibilities

IT Strategy & Enterprise Architecture

• Define and execute enterprise IT strategy aligned to business priorities.
• Establish architecture standards, integration principles, and technology roadmaps.
• Partner with enterprise stakeholders to ensure technology investments are governed, scalable, and outcome-focused.

Information Security & Cybersecurity

• Strengthen enterprise risk posture through proactive vulnerability management, incident readiness, and audit compliance.
• Embed security-by-design across infrastructure, applications, data platforms, and AI initiatives.

Enterprise IT Infrastructure & Engineering

• Provide strategic direction across cloud, network, endpoint, identity, collaboration, and core platforms through infrastructure leadership.
• Accountable for platform reliability, lifecycle governance, and operational maturity across enterprise infrastructure.
• Drive standardization, resilience, cost optimization, and business continuity across geographies.

Business Applications

• Own enterprise platforms (ERP, HCM, CRM, CPQ, ITSM, Financial systems, collaboration tools, etc.) aligned to end-to-end business processes.
• Lead application rationalization, modernization, and integration while balancing agility with architectural discipline.

Enterprise Data, Analytics & Reporting

• Own enterprise data platforms, analytics, and reporting capabilities ensuring governance, quality, and business alignment.
• Drive enterprise data architecture, integration standards, and trusted data foundations across business systems.
• Enable scalable reporting and self-service analytics through governed enterprise platforms.
• Ensure measurable adoption, data reliability, and decision support across internal functions.

AI Enablement & Predictive Intelligence in Internal Operations

• Drive responsible AI adoption across internal enterprise platforms, IT operations, and business enabling functions.
• Develop predictive intelligence capabilities that improve planning, productivity, risk awareness, and decision making.
• Identify and scale AI-led automation and intelligent workflow opportunities aligned to enterprise priorities.
• Ensure AI initiatives align with enterprise governance, security, and risk frameworks.

IT Operations & Service Management

• Own end-to-end enterprise IT service delivery, performance, and user experience outcomes.
• Drive operational excellence through automation, proactive monitoring, and continuous improvement.

Stakeholder, Executive & Governance Engagement

• Act as a trusted advisor to senior leadership on technology, risk, cost, and transformation decisions.
• Provide clear, data-driven updates in executive forums and governance reviews.
• Establish transparent governance mechanisms that enable speed without bureaucracy.

Financial Management & Vendor Ecosystem

• Own IT financial performance, annual operating planning, cost optimization, and value realization across the technology portfolio.
• Manage strategic partnerships with cloud providers, SaaS vendors, system integrators, and security partners.

Team Leadership & Capability Building

• Lead and build a high-performing enterprise IT organization.
• Build leadership depth, strengthen internal capabilities, and ensure cross-pillar collaboration and accountability.
• Ensure clear accountability across pillar leads while maintaining enterprise-wide delivery ownership.

Qualifications

• Bachelor’s degree in IT, Computer Science, Engineering, or related field; Master’s preferred.
• 18–20 years of progressive enterprise IT leadership experience.
• Proven experience leading an enterprise IT organization or significant multi-pillar IT function, with accountability for strategy, operations, risk, and business outcomes.
• Proven accountability for enterprise IT environments within consulting, technology services, or global enterprise organizations.
• Demonstrated success balancing operational stability with transformation initiatives across cloud, SaaS, modernization, and automation.
• Strong executive engagement experience, including governance forums, risk discussions, and budget ownership.
• Experience operating within security-conscious, audit-driven environments.

Technical & Functional Depth

• Enterprise infrastructure (AWS, Azure, GCP, networking, identity, endpoints, collaboration platforms)
• Information security & cybersecurity governance
• Enterprise business platforms (Salesforce ecosystem, Oracle Fusion, SAP, ITSM platforms, collaboration tools)
• Data platforms (BigQuery or similar), analytics, and AI enablement
• IT operations, service management, and enterprise architecture

Leadership & Executive Competencies

• Enterprise-first mindset connecting technology decisions to business outcomes.
• Calm, structured leadership during incidents, escalations, and security events.
• Ability to simplify complexity and influence non-technical executives.
• Proven capability to build and mentor high-performing leadership teams.

What Success Looks Like In This Role

• Stable, secure, and resilient IT operations with reduced risk exposure.
• Simplified technology landscape with optimized run costs.
• Faster enablement of business initiatives through scalable platforms.
• Predictable security posture and strong executive confidence.
• Improved user experience and operational efficiency.
• IT recognized as a strategic business enabler.