Director - AIM Control Monitoring and Testing Automation Lead

Citi; Chennai District; On-site; INR 4,500,000 - 8,000,000; Full time

Job summary

Citi in India invites a visionary leader to spearhead AI-driven automation initiatives across control monitoring and testing, building a world-class analytics team.

You will shape strategy, mentor experts, partner with senior leaders, and drive measurable productivity gains while upholding quality and governance standards.

Qualifications

• 15+ years of leadership experience building analytics, data or AI teams.
• Experience leading large-scale automation and analytics initiatives.
• Strong strategic thinking, problem solving and communication skills.

Responsibilities

• Define and execute an AI-driven automation strategy for control monitoring and testing.
• Lead a world-class analytics, data and AI team and partner with senior stakeholders.
• Oversee end-to-end delivery of automation and analytics projects with quality standards.

Skills

Leadership

People management

Strategic thinking

Stakeholder management

Communication

Problem-solving

Education

Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field

Tools

Robotic Process Automation (RPA)

Job description

We are seeking a visionary and transformative leader to spearhead our AI-driven automation initiatives. This is a unique opportunity to build and lead a world-class team of analytics, data, and AI professionals dedicated to revolutionizing our Control Monitoring and Testing processes.

Your Role and Impact

As a leader, you will be at the forefront of our efforts to automate manual processes and unlock new levels of efficiency and effectiveness. You will be a thought leader, a technical expert, a people manager, and a key partner to senior stakeholders across the organization. Your success will be measured by your ability to drive significant productivity gains, foster a culture of innovation, and build a high-performing team.

Key Responsibilities

Thought Leadership & Strategy

• Shape the Future: Develop and execute a comprehensive strategy for leveraging AI, machine learning, and advanced analytics to automate and optimize monitoring and testing processes.
• Drive Innovation: Stay at the cutting edge of emerging technologies and identify new opportunities to apply them to our business challenges.
• Champion a Culture of Excellence: Foster a culture of continuous improvement, encouraging your team to think creatively and challenge the status quo.
• Be a Trusted Advisor: Provide expert guidance and strategic recommendations to senior leadership on all matters related to AI and automation.

Technical Acumen & Delivery Excellence

• Oversee Flawless Execution: Ensure the successful delivery of all automation and analytics projects, from conception to implementation.
• Uphold the Highest Standards: Establish and enforce rigorous standards for quality, control, and oversight across all project deliverables.
• Provide Technical Guidance: Leverage your deep technical expertise to guide your team in the development of robust, scalable, and secure automation solutions.
• Measure What Matters: Define and track key performance indicators (KPIs) to measure the impact of your team's work and demonstrate the value of your initiatives.

People & Talent Management

• Build a World-Class Team: Recruit, develop, and retain a diverse and talented team of analytics, data, and AI professionals.
• Mentor and Empower: Provide coaching, mentorship, and career development opportunities to help your team members grow and thrive.
• Foster a Collaborative Environment: Create a positive and inclusive work environment that encourages teamwork, communication, and knowledge sharing.
• Lead by Example: Inspire your team with your passion, your expertise, and your unwavering commitment to excellence.

Stakeholder Management & Influence

• Build Strong Partnerships: Cultivate and maintain strong relationships with senior stakeholders in the COO function and across the organization.
• Drive Alignment: Work closely with CTU teams to understand their needs, prioritize automation opportunities, and ensure alignment on project goals.
• Communicate with Impact: Clearly and effectively communicate your team's vision, progress, and results to a wide range of audiences.
• Be a Catalyst for Change: Influence and inspire others to embrace new technologies and new ways of working.

Qualifications

• Education: Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field.
• Experience: 15+ years of experience in a leadership role, with a proven track record of building and managing high-performing teams in the fields of analytics, data science, or AI.
• Technical Skills:
  • Hands-on experience with automation technologies such as Robotic Process Automation (RPA), intelligent automation, and workflow automation.
  • Understanding of AI, machine learning, and natural language processing (NLP) concepts and technologies.
  • Knowledge of data management, data governance, and data architecture principles.
• Leadership Skills:
  • Exceptional leadership and people management skills, with a demonstrated ability to inspire, motivate, and develop talent.
  • Strong strategic thinking and problem-solving skills, with the ability to translate business needs into technical solutions.
  • Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
  • Proven ability to lead and manage large-scale, complex projects from start to finish.
• Reports to: Head of Analytics & Information Management, India

Job Family Group

Decision Management

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Job Family

Data/Information Management

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Time Type

Full time

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Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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