Digital & Reporting Head

Lonza; Gurugram District; Hybrid; Confidential; Full time

Job summary

Lonza seeks an IT Digital & Reporting Head to steer enterprise-wide digital transformation, reporting, integration, AI, and automation. Define the technology roadmap and enable data-driven decisions across ERP, HR, and commercial platforms.

Lead global digital platforms, AI innovation, and RPA programs while collaborating with executives to deliver secure, scalable digital solutions driving growth and operational excellence.

Qualifications

• Proven success leading enterprise digital transformation, integration, reporting, AI, and automation initiatives.
• Extensive IT leadership in large, complex global organizations.
• Strong background in enterprise apps, integrations, APIs, middleware, analytics platforms, and cloud tech.
• Experience delivering large-scale ERP integration programs and critical tech solutions.
• Excellent stakeholder management and executive-level communication.
• Strong project and portfolio mgmt with global partner/vendor experience.
• Translate complex tech into clear business value; strategic thinker with business acumen.

Responsibilities

• Define and execute the enterprise digital technology roadmap aligned with transformation objectives.
• Lead digital initiatives across integration, reporting, analytics, AI, and automation.
• Drive adoption of innovative technologies to enhance efficiency and performance.
• Collaborate with executives to identify opportunities and set long-term digital priorities.
• Define and implement enterprise integration architecture across ERP, HR, CRM, data platforms.
• Establish APIs, middleware, and patterns for scalable, maintainable integrations.
• Develop enterprise reporting strategies and KPI frameworks aligned to goals.
• Enable self-service analytics and real-time reporting capabilities.
• Identify, evaluate, and deploy AI/ML use cases with measurable value.
• Lead RPA and automation programs to improve productivity.
• Oversee end-to-end delivery, manage scope, timelines, risks, budgets, and stakeholders.
• Coordinate global teams and vendors; ensure adoption and value realization.
• Ensure governance, security, and regulatory compliance across platforms.

Skills

Digital transformation leadership

Enterprise integrations

APIs & middleware

Analytics platforms

Cloud technologies

Executive stakeholder management

Project & portfolio management

Business value articulation

Job description

Job Title: IT Digital & Reporting Head

Location: Gurugram (Hybrid)

We are seeking an experienced IT Digital & Reporting Head to drive enterprise-wide digital transformation, reporting, integration, AI, and automation initiatives across the organization. This senior leadership role will define and execute the digital technology roadmap, ensuring seamless integration across ERP, HR, Commercial, and other business-critical platforms while enabling data-driven decision-making and operational excellence.

Working at the intersection of business strategy and technology, you will lead global digital platforms, reporting capabilities, AI innovation, and robotic process automation initiatives that improve scalability, efficiency, governance, and business outcomes. You will collaborate closely with executive leadership, business stakeholders, IT teams, and external partners to deliver secure, reliable, and future-ready digital solution.

What you will get:

• Strategic leadership opportunity to shape and execute the organization’s global digital transformation agenda.

• Ownership of enterprise integration, reporting, AI, and automation portfolios.

• Exposure to senior business and IT leadership, including direct engagement with executive stakeholders.

• Opportunity to drive innovation through AI, advanced analytics, and intelligent automation.

• Leadership of high-impact global programs with measurable business value and operational improvements.

• Responsibility for building scalable, secure, and compliant digital ecosystems aligned with business objectives.

• Collaborative environment where technology plays a key role in accelerating growth and operational excellence.

What you will do:

Digital Strategy & Leadership

• Define and execute the enterprise digital technology roadmap aligned with business strategy and transformation objectives.

• Lead digital initiatives across integration, reporting, analytics, AI, and automation domains.

• Drive adoption of innovative technologies that enhance operational efficiency and business performance.

• Collaborate with executive leadership to identify technology opportunities and establish long-term digital priorities.

Enterprise Integration

• Define and implement enterprise integration architecture across ERP, HR, Commercial, CRM, web, and data platforms.

• Establish standardized APIs, middleware, and integration patterns to ensure scalability and maintainability.

• Ensure secure, reliable, and high-performing data exchanges across internal and external systems.

• Oversee integration governance, architecture standards, and technology best practices.

Data, Analytics & Reporting

• Develop enterprise reporting strategies, governance models, and KPI frameworks aligned to business goals.

• Establish robust data management, quality, and governance processes.

• Enable self-service analytics and real-time reporting capabilities across the organization.

• Drive data-driven decision-making through modern reporting and analytical platforms.

AI & Intelligent Automation

• Identify, evaluate, and deploy AI and Machine Learning use cases that generate measurable business value.

• Partner with business teams to embed AI into core operational and decision-making processes.

• Establish governance frameworks for AI lifecycle management, model performance, and responsible AI practices.

• Lead RPA strategy and automation programs to streamline repetitive business processes and improve productivity.

Delivery & Operational Excellence

• Lead end-to-end delivery of digital platforms and transformation programs.

• Manage project scope, resources, timelines, risks, budgets, and stakeholder expectations.

• Coordinate global teams and third-party vendors to ensure successful implementation and adoption.

• Oversee support models, operational processes, SLAs, and continuous improvement initiatives.

• Monitor service performance, user adoption, and value realization across digital platforms.

Governance, Security & Compliance

• Ensure compliance with cybersecurity, data privacy, regulatory, and GxP requirements where applicable.

• Govern access controls, audit readiness, workflows, and enterprise technology standards.

• Partner with Infrastructure and Security teams to define cloud strategies that balance innovation, security, and cost optimization

What we are looking for:

• Proven success leading enterprise digital transformation, integration, reporting, AI, and automation initiatives. Extensive experience in IT leadership within large, complex global organizations.

• Strong background in enterprise applications, integrations, APIs, middleware, analytics platforms, and cloud technologies.

• Demonstrated experience delivering large-scale ERP integration programs and business-critical technology solutions.

• Strong understanding of reporting platforms, business intelligence, data lakes, and modern analytics architectures.

• Experience driving AI, machine learning, and automation initiatives from strategy through implementation.

• Excellent stakeholder management, communication, and influencing skills with executive-level exposure.

• Strong project and portfolio management capabilities with the ability to manage competing priorities globally. Experience managing external technology partners and vendors.

• Ability to translate complex technical concepts into clear business value propositions. Strategic thinker with strong business acumen and a results-driven mindset.

At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.