Digital Project Manager

WPP Production; Chennai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

WPP Production in Chennai is seeking a Digital Project Manager to lead end-to-end delivery of web, mobile, CMS, and localization projects across global markets.

You will coordinate with clients, creative teams, and technology partners to ensure on-time, on-budget delivery while upholding quality and accessibility standards. Strong CMS/CRM knowledge and Jira/Confluence experience are essential.

Qualifications

• 5+ years of project management and client servicing experience in digital delivery.
• Experience delivering web, mobile, and CMS-based website projects.
• Experience with complex digital ecosystems and decoupled technology.
• Experience collaborating with third-party agencies and external stakeholders.
• Strong knowledge of CMS and CRM platforms.
• Experience with Jira, Confluence, Office 365, Smartsheet, and MS Project.

Responsibilities

• Manage end-to-end delivery of web applications, mobile apps, and CMS-based website projects.
• Partner with clients, internal stakeholders, and third-party agencies to ensure seamless project execution.
• Deliver large-scale global master website and localization projects.
• Manage project scope, timelines, budgets, resources, risks, and deliverables.
• Coordinate globally distributed project teams and ensure alignment on objectives and priorities.
• Facilitate project planning, status reporting, stakeholder communication, and issue resolution.
• Work closely with development, creative, QA, and content teams throughout the project lifecycle.
• Utilize Jira, Confluence, Smartsheet, MS Project, and Office 365.
• Support content migration, content management, and content loading activities within CMS platforms.
• Ensure projects meet quality standards, accessibility guidelines, and client expectations.
• Drive Agile/Scrum delivery methodologies and best practices.
• Identify and proactively mitigate project risks and dependencies.
• Manage client relationships and provide excellent client servicing throughout project execution.

Skills

Project management

Client servicing

Stakeholder management

Agile Scrum

Digital delivery

Communication

Problem solving

Cross functional collaboration

Tools

Jira

Confluence

Office 365

Smartsheet

MS Project

AEM

Drupal

Job description

About WPP Production

We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.

About WPP Production

WPP Production is the unified global production company that brings together WPP's content producers, studios, and craft experts into one connected organization. We combine world-class human creativity with next-generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, WPP Production is the production engine designed for today's always-on, AI-driven marketing world. WPP Production is part of WPP, the creative transformation company.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

Digital Project Manager – WPP Production

WPP Production is the unified global production company that brings together WPP's content producers, studios, and craft experts into one connected organization. We combine world-class human creativity with next-generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, WPP Production is the production engine designed for today's always-on, AI-driven marketing world. WPP Production is part of WPP, the creative transformation company.

What does a Digital Project Manager do at WPP Production?

As a Digital Project Manager, you will sit at the intersection of clients, creative teams, and technology, ensuring that complex digital projects are delivered successfully, on time, within budget, and aligned to client expectations across global markets. You will lead end-to-end delivery of web, mobile, CMS, and localization projects while coordinating with globally distributed teams, stakeholders, and third-party partners.

Key Responsibilities

• Manage end-to-end delivery of web applications, mobile applications, and CMS-based website projects.
• Partner with clients, internal stakeholders, and third-party agencies to ensure seamless project execution.
• Deliver large-scale global master website and localization projects.
• Manage project scope, timelines, budgets, resources, risks, and deliverables.
• Coordinate globally distributed project teams and ensure alignment on objectives and priorities.
• Facilitate project planning, status reporting, stakeholder communication, and issue resolution.
• Work closely with development, creative, QA, and content teams throughout the project lifecycle.
• Utilize project management tools such as Jira, Confluence, Smartsheet, MS Project, and Office 365.
• Support content migration, content management, and content loading activities within CMS platforms.
• Ensure projects meet quality standards, accessibility guidelines, and client expectations.
• Drive Agile/Scrum delivery methodologies and best practices.
• Identify and proactively mitigate project risks and dependencies.
• Manage client relationships and provide excellent client servicing throughout project execution.

Required Skills & Experience

• 5+ years of project management and client servicing experience within digital delivery environments.
• Proven experience delivering web applications, mobile applications, and CMS-based website projects.
• Strong experience working within complex digital ecosystems and decoupled technology environments.
• Experience collaborating with third-party agencies and external stakeholders.
• Strong knowledge of Content Management Systems (CMS) and CRM platforms.
• Experience with Adobe Experience Manager (AEM) and/or Drupal is preferred.
• Hands-on experience with Jira, Confluence, Office 365, Smartsheet, and MS Project.
• Experience managing large-scale global website rollouts and localization projects.
• Understanding of Quality Assurance (QA) methodologies and testing processes.
• Knowledge of accessibility standards and digital compliance requirements.
• Strong communication, stakeholder management, and problem-solving skills.
• Passion for digital technologies, online platforms, and emerging digital trends.

Scope Management

• Define, control, and manage project scope to ensure agreed deliverables are successfully completed.

Time Management

• Manage project schedules, task sequencing, dependencies, and milestones to ensure timely delivery.

Cost Management

• Plan, estimate, track, and control project budgets, resources, and reconciliation activities.

Quality Management

• Ensure project outputs meet client expectations, quality standards, and best practices.

Resource Management

• Align and manage globally distributed teams, roles, responsibilities, and workloads.

Communication Management

• Facilitate effective communication between project teams, stakeholders, and clients.

Risk Management

• Identify, assess, and mitigate project risks throughout the project lifecycle.

Agile / Scrum Delivery

• Apply Scrum and Agile methodologies to improve project delivery and team collaboration.

Client Servicing

• Build trusted client relationships and manage client expectations throughout delivery.

Organization & Planning

• Prioritize multiple projects and deadlines while maintaining high standards of execution.

Nice to Have

• Cross-office and international project management experience.
• Experience working within large digital or creative agencies.
• Copywriting and technical documentation experience.
• Test management and QA execution experience.
• Experience managing mobile application builds and releases.
• Familiarity with Google Analytics and reporting dashboards.
• Experience delivering CRM integration projects.

Preferred Experience

• Experience within large digital, marketing, creative production, or advertising agencies.
• Experience supporting global enterprise clients and large-scale digital transformation programs.
• Proven success managing global accounts and multi-market digital delivery engagements.

Why work here:

At WPP Production, you’ll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You’ll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP’s unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment.

Inclusion and Impact

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

Data

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