Digital Marketing Lead
- Reporting To: Head of Marketing
- Department: Marketing
- Location: Mumbai
Key Objective of the Role
Lead the digital marketing function across platforms and business lines. Collaborate with cross-functional teams including business units, contact center, and tech to strengthen internal capabilities and drive growth. Use data-driven strategies to increase website traffic, enhance visibility, and continuously optimize performance through innovation and insight.
Key Responsibilities
Digital Strategy & Execution
- Develop and execute comprehensive digital marketing strategies aligned with both B2B and B2C business goals.
Campaign Management
- Plan, implement, and optimize campaigns across key paid media platforms (Google Ads, Meta, LinkedIn, etc.), focusing on ROI and lead generation through full-funnel journeys.
SEO/SEM Leadership
- Design and lead SEO and SEM strategies to boost organic visibility, improve keyword rankings, and drive quality traffic.
Team Leadership & Development
- Mentor and manage a team of digital marketers, performance marketers, and data analysts fostering growth, collaboration, and performance excellence.
Budget & Performance Management
- Manage digital marketing budgets, monitor KPIs, and report on campaign performance to identify opportunities for scale and efficiency.
Stakeholder Collaboration
- Work closely with the leadership team to align digital marketing efforts with broader business objectives.
Lead Funnel Optimization
- Partner with the contact center team to analyze the lead funnel, gather insights, and implement data-backed improvements.
Trend Monitoring & Innovation
- Stay updated on industry trends, algorithm changes, and emerging digital tools to ensure competitive advantage.
Marketing Automation & CRM
- Drive implementation of marketing automation solutions and CRM system integrations to streamline marketing workflows.
Role Requirements
Education
- Bachelor s or Master s degree in Marketing, Communications, or a related field.
Experience
- 9 10 years of hands-on experience in digital marketing with a strong background in performance marketing and strategic planning.
Technical Skills
- Deep knowledge of SEO, SEM, paid media, CRM automation, and performance marketing.
- Proficiency in Google Ads, Meta Ads, LinkedIn Campaign Manager, and analytics/reporting tools.
- Strong analytical mindset with the ability to interpret data into actionable insights.
- Skilled in building reports and delivering high-impact presentations.
Behavioral Competencies
- Leadership
- Analytical Thinking
- Problem Solving (Digital-first)
- Customer Obsession
- Excellent Communication
- High Attention to Detail
- Adaptability and Agility
Qualification
Bachelors or Masters degree in Marketing, Communications, or a related field