Digital Content Lead, Omnichannel Operations & Analytics

Takeda; Bengaluru; Hybrid; INR 2.800.000 - 4.200.000; Vollzeit

Benefits dieser Stelle

Hybrid work environment

Healthcare Insurance Plans

Learning platforms access

Diversity & Inclusion programs

Home Internet & Mobile Phone reimburse

Zusammenfassung

Takeda Bangalore hosts a role focused on coordinating Global Medical content across channels and driving data-driven improvements. You will manage dissemination calendars, QA content readiness, and collaborate with content owners, digital and tech teams, and external partners.

The ideal candidate has 6+ years in biopharma digital channels, strong analytics skills, and experience building dashboards with Power BI or Tableau, while maintaining privacy and non-promotional standards.

Qualifikationen

• 6+ years in related roles within biopharma or healthcare digital channels.
• Experience in omnichannel operations and content analytics.
• Ability to translate data into actionable recommendations while ensuring privacy compliance.

Aufgaben

• Oversee operations and performance monitoring for Global Medical content dissemination channels.
• Analyze reach and engagement data; create dashboards and reports; identify opportunities for optimization.
• Ensure compliance with non-promotional content, privacy, and local regulatory requirements; support improvement initiatives.

Kenntnisse

Omnichannel operations

Content analytics

Dashboard development

Data presentation

Privacy & non-promotional content

Ausbildung

Medical or life sciences degree

Tools

Power BI

Tableau

CMS / digital asset platforms

Jobbeschreibung

Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s GCC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team

Role Objectives:

• Manage operations and performance monitoring for all Global Medical content dissemination channels
• Analyze channel and content data to identify areas of high and low engagement and identify improvement opportunities for both content and dissemination strategy

Key Responsibilities:

Channel Operations

• Coordinate the setup, publication and availability of approved Medical content acrossdesignated channels and platforms
• Maintain the dissemination calendar, asset status, links, metadata and channel-readiness information
• Coordinate operational issues and dependencies with content owners, digital andtechnology teams and external partners

Analytics & Insights

• Consolidate channel and content-performance data into recurring dashboards andreports
• Analyze reach, engagement, reuse, format, timing and channel performance to identifymeaningful trends
• Translate findings into clear recommendations on content, channel mix, timing anduser experience for Medical teams

Governance & Improvement

• Ensure channel operations follow approved non-promotional content, privacy, consentand local requirements
• Support testing and implementation of approved channel or measurementimprovements and track the resulting performance
• Maintain common measurement definitions and track actions arising fromperformance reviews

Qualifications:

Experience: More than 6 years of related experience; more than 8 years in the biopharmaceutical industry; experience in Medical digital channels, omnichannel operations, content analytics, digital engagement or performance reporting preferred

Technical skills:

• Working knowledge of Medical omnichannel and digital content dissemination operations
• Experience developing dashboards, analyzing engagement data and presenting actionable insights
• Familiarity with content-management, digital asset and channel-delivery platforms
• Ability to translate content and channel-performance data into practical recommendations
• Understanding of non-promotional Medical communication, privacy, and local-market requirements

Education: A Medical, scientific, life sciences, analytics, digital communications, business or related degree is required

Languages: Fluent English required; additional languages advantageous

BENEFITS:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Employee Assistance Program
• Broad Variety of learning platforms
• Diversity, Equity, and Inclusion Programs
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)
  

ABOUT GCC IN TAKEDA:

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
• As an organization, we are committed to our cloud-driven business transformation and believe the GCCs are the catalysts of change for our global organization.

#Li-Hybrid

Locations

IND - Bengaluru

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time