Digital Commerce AI Product Analyst

Unilever Brazil; Bengaluru; On-site; INR 14,00,000 - 20,00,000; Full time

Job summary

A global consumer goods company in Bangalore is seeking an experienced Digital Commerce – AI Product Analyst. This role involves end-to-end AI product management, requiring strong knowledge of data science, machine learning, and digital commerce. The successful candidate will work closely with various teams to ensure data governance and develop capabilities for digital commerce. The position offers the opportunity to drive impactful initiatives in a market-leading environment while working collaboratively with cross-functional teams.

Responsibilities

• Be responsible for end-to-end AI product management for your market cluster.
• Liaise with market and product teams to align vision and deliver on the AI product roadmap.
• Manage engineering teams to deliver complex capabilities for digital commerce execution.
• Engage with data foundation and AI governance teams for data governance.
• Identify and integrate new datasets into existing dCom product capabilities.

Skills

Data science methodologies

Machine learning algorithms

Statistical analysis techniques

Regression

Clustering

Deep learning

Natural language processing (NLP)

Ensemble learning

SQL

Python

Tools

Azure

PowerBI

Google Looker

Databricks

Unity Catalog

Job description

JOB TITLE

Digital Commerce – AI Product Analyst

LOCATION

Bangalore

ABOUT UNILEVER

Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.

Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.

ABOUT BANGALORE HUB

Bangalore Hub is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. Bangalore Hub serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit.

Job Purpose

dCom (digital Commerce) Programme is a core strategic initiative and a underpinning component of Unilever’s growth ambition to be the market leader both from a channel and sales perspective for Global Data & Technology (GDT). Our aim is to deliver industry first capabilities and toolsets for frontline digital commerce teams - ensuring state of the art data and analytics capabilities for Unilever global markets like US, UK, Europe, India and China.

The AI product analyst role will report into the AI Product owner within the Global dCom execution technology team and:

• Be responsible for end-to-end AI product management for your market cluster and deliver/maintain dCom focused data product clusters or enhancements.
• Liaise with the market, product and CDIO teams to understand requirements, align vision of the market users with the strategic AI product roadmap, and deliver the same.
• Partner with the foundation teams to ensure delivery of the AI roadmap for dCom based on local and global priorities.
• Manage engineering and product teams to deliver the complex capabilities within the current dCom execution which includes a team of PowerBI visualizers, data engineers, data modelers, and data scientists (technical domain knowledge mandatory shown below in skills).
• Engage with the data foundation and AI governance teams to make sure that the right data governance is in place for the proprietary tools.
• Bring data science expertise to anchor algorithm conversations while designing and building dCom data products for market teams.
• Serve as lead data strategist to identify and integrate new datasets that can be leveraged on existing dCom product capabilities, and work closely with the engineering team in the development of AI data products.
• Identify relevant data sources and sets to mine for business needs, and collect large structured and unstructured datasets and variables.
• Devise and utilize algorithms and models to mine big-data stores; perform data and error analysis to improve models; clean and validate data for uniformity and accuracy.
• Drive continuous improvement and automation of BAU processes for analytical dashboards, including regular data refresh, quality checks, performance monitoring, error resolution, and stakeholder communication.

Skills

• In depth understanding of data science methodologies, machine learning algorithms, and statistical analysis techniques. Hands on data science skills such as regression, clustering, deep learning, natural language processing (NLP), and ensemble learning. Other common approaches that are preferred include time series analysis, anomaly detection, and dimensionality reduction.
• Hands-on technical knowledge on Azure, PowerBI, Google Looker, Databricks, Unity Catalog, SQL, Python, and similar Data management platforms is preferred.
• Strong analytical and problem-solving skills to address product challenges, ensuring continuous improvement throughout the product development lifecycle.
• Prior work experience in handling digital commerce platforms and apps and an ability to handle executive stakeholders.
• Ability to translate technical concepts into business terms and vice versa, facilitating clear communication within Scrum teams.

Preferred Experience

• Technical Product management or analyst experience with large setups in CPG, banking, retail, or technology.
• Digital or eCommerce expertise – experience with digital (Data, AI, tech) projects / products / programmes.
• Comfortable translating data and analytics outcomes into actionable insights for business teams, using storytelling in reports and dashboards.

Scope of the Role

• As the AI product analyst, you will be managing a cluster of AI focused digital commerce capability apps end-to-end for a cluster of Unilever global markets.
• Support the dCom execution charter and work with the dCom – AI product owner to establish the new organization structure and ways of working as per the new aligned GDT product blueprint.
• Handle the migrated apps that have been onboarded into the dCom tool catalogue and ensure the right governance practices are adopted for the same.
• Represent the dCom execution function in agile teams, participating in sprint planning, stand-ups, and retrospective meetings for product development.
• Collaborate with cross-functional teams (engineering, product, business stakeholders) to gather requirements, coordinate deliverables, and resolve project challenges.
• Identify, evaluate, and implement GenAI/Agentic AI use cases to enhance analytics solutions—such as automating report generation, personalized dashboard creation, business insights delivery.

Leadership Skills

Unilever Behaviours -

PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Generates intensity and focus to motivate people to deliver results at speed.

PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.

TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best. Inspires powerful teamwork and collaboration, connecting people for better results.

CONSUMER LOVE: Brings the voice of the consumer into everything we do, always.

BUSINESS ACUMEN: Creates opportunities for profitable growth through the core and beyond.

At HUL, we believe that every individual irrespective of their race, colour, religion, gender, sexual orientation, gender identity or expression, age, nationality, caste, disability or marital status can bring their purpose to life. So apply to us, to unleash your curiosity, challenge ideas and disrupt processes; use your energy to make the world a better place. As you work to make a real impact on the business and the world, we’ll work to help you become a better you!

Note

All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent—please verify before proceeding.