Digital Associate (Amazon)

Amazon; Chennai District; On-site; INR 250,000 - 420,000; Full time

Job summary

Amazon in Chennai, India seeks a SA/VLM associate to create high-quality written content for videos/images and to label objects in audio, image, and video files. The role focuses on clear, concise, and informative content for the target audience.

The candidate should have strong English skills, a background in linguistics or related field, and an analytical mindset to improve system performance. This is a 1-year contractual position with 100% work from office and rotating shifts.

Qualifications

• Bachelor's degree or equivalent.
• Speak, write, and read English fluently.

Responsibilities

• Create high-quality written content for videos/images and labeling of objects in audio, image, and video files.
• Perform annotation tasks in a narrow ML data process area using internal tools.
• Adhere to compliance and confidentiality requirements.
• Maintain high internal quality through audits and verifications.
• Meet daily productivity and quality targets and report status.

Skills

English language

Linguistics background

Analytical mindset

Attention to detail

Problem solving

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

Role & responsibilities

As a SA/VLM associate, you will be responsible for creating high-quality written content for videos/images and/or labeling of objects on audio, image, and/or video-file. Your primary focus will be on producing clear, concise, and informative content that meets the needs of the target audience.

Key job responsibilities

• Performs simple annotation-related tasks in a narrow ML data process area (e.g. audio, image, and/or video-file). Uses internal tools and software provided by team.
• May participate in data collection activities when scripts and instructions are provided. Adheres to compliance and confidentiality requirements.
• Apply strong language skills, grammar knowledge, and linguistic rules to ensure the generated text adheres to proper grammar, syntax, and appropriate language usage.
• Maintaining high internal quality of the processes by performing quality audits/verification.
• Meets daily productivity and quality targets. Tracks queries related to annotation/data collection and share them with the relevant stakeholders to help solve them.
• Track daily task completion status using recommended tools and provide individual status reports.
• Adhere to confidentiality & compliance requirements to ensure zero risk to customer data and Amazon. Helps test new SOPs and ML data tools.
• Providing specific & timely feedback to streamline existing processes and help the team achieve more consistent results with high quality.
• Offering remedial instruction in tool usage and other topics as required.

Requirements:

• Strong command of the English language, including grammar, syntax, and vocabulary.
• Background in linguistics, creative writing, computational linguistics, or a related field is preferred.
• Analytical mindset with the ability to evaluate and interpret data to improve the performance of the system.
• Good familiarity with the Windows desktop environment and uses of Word, Excel, IE, Firefox etc. are required
• Flexibility and Interest to do repetitive tasks is required.
• High level of energy and proactive nature. A sense of ownership and drive and a willingness to accept the challenge of daily deadlines is essential
• Attention to detail and ability to identify and rectify errors or inconsistencies in descriptions generated.
• Strong problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment.
• Passion for language, technology, and AI advancements.
• Ability to meet deadlines, prioritize tasks, and manage multiple projects simultaneously.

Preferred candidate profile

Basic qualifications

• Bachelor's degree or equivalent
• Speak, write, and read fluently in English

Preferred qualifications

• Knowledge of Microsoft Office products and applications
• Work in flexible schedule/shift/work area, including weekends, nights, and/or holidays

Note: This is a 1-year contractual position and requires 100% Work From Office (WFO). The role involves rotational shifts, and candidates should be comfortable working in a shift-based environment throughout the contract period.