DHL is Hiring | Application Support Analyst
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Job summary
DHL IT Services in India is hiring for an Application Support Analyst to manage day-to-day platform operations across OnPrem, AI and SaaS services, ensuring high availability and SLA compliance.
The role requires 1–3 years of experience and a strong background in data analytics with tools like Power BI/PowerApps, plus knowledge of AI/ML concepts, NLP, LLMs, OCR, and cloud technologies (Azure, Docker).
Qualifications
- Experience: 1-3 years in application support or similar roles.
- Degree: Strong data analytics skills related to visualization tools.
- Knowledge of AI/ML concepts including NLP, LLMs and OCR.
Responsibilities
- Day-to-day platform operations of OnPrem, AI & SaaS services, ensuring high availability, reliability, and SLAs.
- Ensure reliable operation of automation services with proactive monitoring and issue resolution.
- Troubleshoot complex issues and contribute to continuous improvement.
- Collaborate with product managers, developers and support teams across regions.
Skills
Education
Tools
Job description
Home » DHL is Hiring | Application Support Analyst
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DHL is Hiring for Application Support Analyst Role. All the Candidates who completed Bachelor’s Degree are eligible. Interested Candidates can read the following Details and Apply for this role.
- Company Name: DHL
- Job Role: Application Support Analyst
- Qualification: Bachelor’s or Master’s Degree
- Batch: 2023-25
- Experience: 1-3 year
- Salary: Upto 5.6 LPA (Expected)
- Last Date: As soon as possible.
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Recruitment & Staffing
VPN & Remote Access
- Day-to-day platform operations of OnPrem, AI & SaaS services, ensuring high availability, reliability, and adherence to SLAs.
- Ensuring reliable operation of automation services with proactive monitoring and issue resolution
- Troubleshooting complex issues and contributing to continuous improvement
- Working closely with product managers, developers, and support teams across regions
- Experience: 1-3 yr
- Degree: Strong data analytical skills related to visualization tools (Power BI, PowerApps, etc.).
Skills: Understanding of AI/ML, especially NLP, LLMs, OCR, and predictive models - Cloud and container technologies (e.g., Azure, Docker)
- Intellectually curious, eager to learn new things with an eye towards innovation
- Strategic, able to focus on business goals
- Excellent, at solving unstructured problems independently
- Highly organized, able to prioritize multiple tasks
- Strong, communicators able to build relationships with key stakeholder
- Problem Solving mindset.
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With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our offices have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences
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