DEVOPS LEAD L2

Wipro Technologies; Greater Noida; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Wipro Limited in India is seeking an experienced DevOps Lead to drive CI/CD and automation across applications. You will align operations, development and testing, design the DevOps architecture, select tools, and govern the release pipeline.

You will mentor a team, manage resourcing and performance, and engage with customers to resolve incidents while embedding security across the lifecycle to deliver high-quality releases.

Qualifications

• 8–10 years of relevant experience in DevOps and release management.
• Proven experience leading DevOps teams and coordinating across functions.
• Strong knowledge of CI/CD, automation and deployment practices.
• Excellent stakeholder management and communication skills.

Responsibilities

• Drive technical solution support to align on CI/CD and deployment across applications.
• Design and define DevOps architecture/framework per client requirements.
• Decide on DevOps tools and platforms to deploy aligned with customer needs.
• Create deployment models for validation, testing and monitoring performance.
• Define and manage IT infrastructure to support software code life cycle.
• Lead the DevOps pipeline across planning, building, testing, staging and release.
• Tackle scripting to connect code with OS and production infrastructure.
• Onboard application configuration from planning to release.
• Integrate security across the DevOps lifecycle.
• Provide customer support on DevOps tools.

Skills

Salesforce Release Management

CI/CD

DevOps

Automation

Team Leadership

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes.

Do

• Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications
  • Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement
  • Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer s requirement
  • Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly
  • Define & manage the IT infrastructure as per the requirement of the supported software code
  • Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain from planning, coding and building, to testing, to staging, to release, configuration and monitoring
  • Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions
  • Ensure on boarding application configuration from planning to release stage
  • Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained

Provide customer support/ service on the DevOps tools

• Timely support internal & external customers escalations on multiple platforms
  • Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module
  • Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost
  • Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems
  • Follow escalation matrix/ process as soon as a resolution gets complicated or isn t resolved
  • Provide knowledge transfer, sharing best practices with the team and motivate

Team Management

• Resourcing
  • Forecast talent requirements as per the current and future business needs
  • Hire adequate and right resources for the team
  • Train direct reportees to make right recruitment and selection decisions
• Talent Management
  • Ensure 100% compliance to Wipro s standards of adequate onboarding and training for team members to enhance capability & effectiveness
  • Build an internal talent pool of HiPos and ensure their career progression within the organization
  • Promote diversity in leadership positions
• Performance Management
  • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
  • Incase of performance issues, take necessary action with zero tolerance for will based performance issues
  • Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below
• Employee Satisfaction and Engagement
  • Lead and drive engagement initiatives for the team
  • Track team satisfaction scores and identify initiatives to build engagement within the team
  • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
  • Exercise employee recognition and appreciation

Deliver

No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation 2. CSAT Manage service tools
Troubleshoot queries
Customer experience 3. Capability Building & Team Management % trained on new age skills, Team attrition %, Employee satisfaction score

Mandatory Skills: Salesforce Release Management.Experience: 8-10 Years.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.