Devops Engineer/ Senior Devops Engineer (Linux)

WebEngage; Mumbai; On-site; INR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Macbook for Engagers

Best-in-class medical insurance

Mental health programs

Job summary

A customer engagement platform in Mumbai is seeking a Cloud Infrastructure Engineer to design and manage large-scale cloud infrastructures. The role requires expertise in Linux/Unix, AWS, and CI/CD tools, alongside strong programming skills in Shell and Python. The ideal candidate has 3-6 years of experience and thrives in a collaborative, inclusive environment. Competitive benefits, including best-in-class medical insurance and a strong focus on work-life balance, are offered.

Qualifications

• 3-6 years of experience in running high-scale cloud infrastructure.
• Hands-on experience with Shell scripting, Python, and Ansible.
• Experience in deployment automation and CI/CD tools.

Responsibilities

• Design and implement high-scale and secure infrastructure.
• Enhance security practices for infrastructure.
• Automate provisioning of the entire infrastructure.

Skills

Linux/Unix Administration

Shell scripting

Python

Ansible

AWS

CI/CD

Prometheus

DataDog

Sentry

Kubernetes

Education

B.E/B.Tech in Computer Science or related field

Tools

AWS

Azure

GCP

Kafka

Elasticsearch

nginx

HA-Proxy

Job description

About Us

WebEngage is an enterprise‑grade customer engagement and retention platform that helps global brands across industries such as e‑commerce, fintech, travel, edtech, gaming, media, and consumer apps, turning data into measurable revenue impact. Trusted by 800+ brands globally, we have a strong presence in India, UAE, KSA, SEA, Europe and beyond. We power intelligent, real‑time engagement across the entire customer lifecycle.

Core Capabilities

• Built for scale.
• Built for complexity.
• Built for outcomes.
• A powerful Customer Data Platform (CDP).
• Real‑time behavioral segmentation and intelligence.
• Omnichannel journey orchestration.
• AI‑driven personalization and recommendations.
• Deep analytics, experimentation, and revenue attribution.
• WebEngage BLACK: our AI‑native layer that brings Agentic capabilities to engagement.

Responsibilities

• Design and implement high‑scale and secure infrastructure.
• Plan and own your slice of the infrastructure roadmap.
• Enhance security practices around everything infrastructure.
• Drive organization‑wide infosec and compliance programs like ISO, SOC2, etc.
• Review operational efficiency of infrastructure and research ways to make it better.
• Design and operate robust scaling of distributed technologies.
• Research and implement innovative methods for reducing cloud costs.
• Boost platform reliability by setting up platforms like CI/CD, centralized logging, monitoring, observability, and more.
• Automate robust provisioning of the entire infrastructure.
• Design and perform dry‑runs of BCP and DR practices.
• Monitor critical metrics and help reduce reaction time to incidents.
• Measure system resilience and track performance and availability SLAs.

Requirements

• B.E/B.Tech in Computer Science or a related engineering/science field.
• 3 – 6 years of experience in running high‑scale cloud infrastructure.
• Strong fundamentals in Linux/Unix Administration.
• Hands‑on experience with Shell scripting, Python, Ansible.
• Extensive hands‑on experience working with cloud platforms like AWS (preferable), Azure, GCP.
• Experience in deployment automation, CI/CD and monitoring tools like Prometheus, DataDog, Sentry.
• Knowledge of databases, architecture of distributed technologies (Kafka, Elasticsearch, etc.), JVMs, web servers (nginx), proxies (HA‑Proxy).
• An intrinsic desire to go deeper beneath the abstractions offered by new‑age systems.
• Knowledge of containers and orchestration (Kubernetes).
• Experience with B2B software is preferable.
• Experience in gathering, translating and prioritizing customer requirements and defining product roadmaps.
• Excellent organization, communication and presentation skills.

Life at WebEngage

• We take transparency very seriously, offering a full view of team goals and a top‑level view across the board with monthly and quarterly town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative and productive environment.
• Practice autonomy, open communication, growth opportunities while maintaining a perfect work‑life balance.

Perks & Benefits

• Learning is a way of life: unlock your full potential backed with cutting‑edge tools and mentorship (Macbook for Engagers!).
• Best‑in‑class medical insurance (with Covid Care facilities), mental health programs, and a contemporary leave policy (beyond sick leaves).

Explore More

• https://youtu.be/Y0HjfyMjUpg
• https://www.linkedin.com/company/webengage
• https://twitter.com/WebEngage?s=09

Apply Now

Do you think you fit the bill? Come along, let’s redefine the future of Marketing Automation!

WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non‑disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned herein above which are protected under the law of the soil.