DevOps Engineer - L4

Wipro; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

An end-to-end digital transformation partner in Bengaluru is seeking a DevOps Engineer. This entry-level position focuses on continuous integration (CI) and deployment (CD), requiring 5-8 years of relevant experience. Responsibilities include managing the DevOps pipeline and providing customer support on related tools. Ideal candidates are skilled in scripting and troubleshooting, with a commitment to error-free onboarding. The role offers a full-time employment opportunity in the IT Services industry.

Qualifications

• 5-8 years of relevant experience in DevOps.
• Proven experience in customer support/service for DevOps tools.

Responsibilities

• Plan and execute the DevOps pipeline for application life cycle.
• Manage IT infrastructure per software code requirements.
• Provide customer support on DevOps tools.

Skills

Continuous Integration

Continuous Deployment

Scripting

Troubleshooting

Job description

Role Purpose

The purpose of this role is to work with Application teams and developers to facilitate better coordination amongst operations, development and testing functions by automating and streamlining the integration and deployment processes.

Responsibilities

• Align and focus on continuous integration (CI) and continuous deployment (CD) of technology in applications
  • Plan and execute the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, testing, staging, release, configuration and monitoring.
  • Manage the IT infrastructure as per the requirement of the supported software code.
  • On-board an application on the DevOps tool and configure it as per the client’s need.
  • Create user access workflows and provide user access as per the defined process.
  • Build and engineer the DevOps tool as per the customization suggested by the client.
  • Collaborate with development staff to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure.
  • Leverage and use tools to automate testing & deployment in a DevOps environment.
• Provide customer support/service on the DevOps tools
  • Timely support internal & external customers on multiple platforms.
  • Resolution of the tickets raised on these tools to be addressed & resolved within a specified TAT.
  • Ensure adequate resolution with customer satisfaction.
  • Follow escalation matrix/process as soon as a resolution gets complicated or isn’t resolved.
  • Troubleshoot and perform root cause analysis of critical/repeatable issues.

Deliverables / Performance Parameters

1. Continuous Integration, Deployment & Monitoring – 100% error free onboarding & implementation.

2. CSAT – Timely customer resolution as per TAT, zero escalation.

Experience Required

5-8 years of relevant experience.

Company Overview

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA – as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Seniority level

Entry level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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