DevOps Engineer

True Balance; Gurugram District; On-site; INR 400,000 - 700,000; Full time

Job summary

True Balance, part of BalanceHero Group, is seeking an experienced DevOps/Infrastructure Engineer to design and manage cloud infrastructure on AWS with EKS. You will lead multi-tenant Kubernetes stacks, implement IaC with Terraform and Ansible, and own CI/CD pipelines using Jenkins and GitHub Actions.

The role requires strong scripting (Bash/Python), deep knowledge of monitoring stacks (Prometheus, Grafana, ELK), and familiarity with NBFC/PCI-DSS regulatory requirements.

Qualifications

• 8+ years of hands-on DevOps/Infrastructure engineering experience.
• Deep AWS expertise with EKS, EC2, RDS, VPC Transit Gateway, IAM, CloudTrail.
• Expert-level Kubernetes—cluster architecture, multi-tenancy, upgrade strategy, service mesh, troubleshooting.
• Expert-level Terraform—module design, state management at scale, CI/CD integration.
• Strong observability background—Prometheus, alerting, Grafana, OpenTelemetry, log aggregation (ELK).
• Knowledge of CI/CD tools: Jenkins, GitHub Actions; scripting in Bash and Python.
• Experience with monitoring stacks: Prometheus + Grafana, ELK; networking fundamentals (DNS, TLS/SSL, load balancing, VPN).
• Working knowledge of NBFC/PCI-DSS or regulatory compliance; automation with IaC, ArgoCD, Ansible.

Responsibilities

• Design, provision, and manage AWS cloud infrastructure for production and non-production.
• Manage Kubernetes clusters (EKS) for containerized microservices; handle scaling, upgrades, and node lifecycle.
• Implement infrastructure-as-code using Terraform and Ansible for repeatable deployments.
• Build and maintain CI/CD pipelines (Jenkins, GitHub Actions) enabling multiple deployments per day.
• Standardize Docker builds and image scanning with Trivy or Snyk.
• Ensure infrastructure compliance with security guidelines; conduct vulnerability assessments with security team.
• Set up end-to-end observability using Prometheus, Grafana, ELK; configure alerting.
• Lead post-incident reviews, produce RCAs, and drive reliability improvements.

Skills

AWS

Kubernetes (EKS)

Terraform

Observability

Prometheus

Grafana

OpenTelemetry

ELK

CI/CD

Jenkins

GitHub Actions

Bash

Python

Networking fundamentals

NBFC/PCI-DSS compliance

ArgoCD

Ansible

Service mesh (Istio/Linkerd)

GitOps

PostgreSQL / MySQL

Kafka / Redis

Certifications: AWS Solutions/DevOps

Education

B.Tech / B.E. in Computer Science / IT

Tools

Terraform

Ansible

ArgoCD

Snyk/Trivy

Jenkins

GitHub Actions

Job description

Owned and operated by BalanceHero Group, True Balance is an RBI authorized Prepaid Payment Instrument (PPI) issuing entity. It offers loans through its subsidiary and RBI licensed Non-Banking Financial Company - True Credits Private Limited and other RBI licensed partners. Founded in 2016, as a mobile app for users in India to efficiently manage their phone calls and data usage, True Balance is now India’s one of the top financial services platforms providing solutions to all the financial needs of its users - from obtaining instant loans, paying utility bills to do prepaid recharges seamlessly. To date, True Balance has raised more than US$84 million in equity funding from marquee global investors like Softbank, Naver, and Line to name a few. The company aims to become the go-to financial services platform for the next billion people in India, playing a key role in the nationwide push towards the goal of Digital India and advancing financial inclusion amongst the unbanked and underbanked people.

Job Description:

• Minimum 8+ years of hands-on DevOps /infrastructure engineering experience.
• Deep AWS expertise — proven architecture experience with EKS, EC2, RDS, VPC Transit Gateway, IAM (IRSA, SCPs, permission boundaries), CloudTrail,
• Expert-level Kubernetes — cluster architecture, multi-tenancy, upgrade strategy, service mesh and deep troubleshooting.
• Expert-level Terraform — module design patterns, state management at scale, workspace strategy, and CI/CD integration.
• Strong observability engineering background — Prometheus, alerting, Grafana, distributed tracing (OpenTelemetry), and log aggregation (Loki or ELK).
• Sonarqube, version-controlled infrastructure workflows.
• CI/CD tools: Jenkins, GitHub Actions.
• Solid scripting skills in Bash and Python.
• Experience with monitoring stacks: Prometheus + Grafana, ELK.
• Understanding of networking fundamentals: DNS, TLS/SSL, load balancing, VPN, firewall rules.
• Working knowledge of NBFC/PCI-DSS or other financial regulatory compliance requirements.
• Automation, IaC, ArgoCD, ansible.

Good to Have

• Experience with service mesh technologies (like Istio, Linkerd).
• Familiarity with GitOps workflows.
• Knowledge of database operations: PostgreSQL, MySQL, kafka, Redis clustering and backup strategies.
• Certifications: AWS Solutions Architect/DevOps Professional.

Roles and responsibilities:

• Design, provision, and manage cloud infrastructure on AWS for production and non-production environments.
• Manage Kubernetes clusters (EKS) for containerised microservices; handle scaling, upgrades, and node lifecycle.
• Implement infrastructure-as-code using Terraform and Ansible for repeatable, auditable deployments.
• Build and maintain CI/CD pipelines (Jenkins, GitHub Actions,) enabling multiple deployments per day
• Standardise Docker container builds and image scanning via tools like Trivy or Snyk.
• Ensure infrastructure compliance with Security guidelines.Conduct regular vulnerability assessments and drive remediation in collaboration with the security team
• Set up end-to-end observability using Prometheus, Grafana, ELK stack,zabbix,configure alerting.
• Lead post-incident reviews, produce RCAs, and drive systematic reliability improvements.

Required Experience:

• 8+ years of hands-on DevOps/Infrastructure engineering experience

Education:

• B.Tech / B.E. in Computer Science, Information Technology, or a related field.
• Equivalent work experience with demonstrable technical depth will be considered.

We are looking for someone who runs infrastructure ,microservice(EKS) like a product, — with ownership, observability, and continuous improvement built in.

• Technically strong, not just tool-familiar.