Role & responsibilities
- Design, develop, and maintain applications using .NET (C#), SQL Server, and SSIS.
- Build and optimize data integration workflows and ETL processes.
- Develop and maintain APIs and web services for internal and external integrations.
- Participate in code reviews, testing, and deployment activities.
- Create and maintain technical documentation for applications and interfaces.
Operational Support & Monitoring
- Monitor application health, logs, and performance during business hours.
- Perform routine maintenance tasks including IIS server management and service restarts.
- Manage installation, configuration, and updates of applications and services.
- Ensure uptime and reliability through proactive monitoring and issue resolution.
Incident, Problem & Change Management
- Handle incidents, problems, and changes using ITSM tools (e.g., ServiceNow).
- Maintain and update support frameworks and access management records.
- Coordinate with stakeholders to ensure timely resolution and communication.
Security & Compliance
- Manage certificates, client secrets, and service accounts.
- Execute security processes and ensure compliance with internal policies.
- Support identity and access management (IAM) updates and audits.
Data & File Management
- Monitor and troubleshoot file transfers and data flows across systems.
- Support daily, monthly, and delta data processing tasks.
- Ensure data integrity and consistency across platforms.
Service & Project Management
- Maintain technical documentation and application landscape diagrams.
- Use tools like LeanIX, Draw.io, and Confluence to document processes and interfaces.
- Lead or support technical projects, upgrades, and migrations.
- Establish and maintain a robust support framework for managed services.
Required Skills & Qualifications
- Proficiency in .NET (C#), SQL Server (T‑SQL), and SSIS.
- Experience with IIS server management and application deployment.
- Familiarity with ITSM tools (e.g., ServiceNow) and enterprise architecture tools (e.g., LeanIX).
- Strong understanding of API development, integration patterns, and data workflows.
- Knowledge of security practices including certificate management and IAM.
- Excellent troubleshooting, documentation, and communication skills.
- Ability to work independently and collaboratively in a dynamic environment.
Preferred candidate profile
Immediate joiners can send CV to aman.a@acesoftlabs.com
Follow/connect me on LinkedIn: https://www.linkedin.com/in/aman-b056091b1/