Deputy Manager

FCS Software Solutions; Greater Noida, Delhi, Dadri; On-site; INR 8,00,000 - 12,00,000; Full time

Job summary

A leading software solutions provider in India seeks a Deputy Manager for Operations/Administration. You will support senior management by overseeing daily operations and administrative functions in a dynamic environment. The ideal candidate will have strong management skills, effective communication abilities, and a relevant degree. This role offers opportunities to work with internal teams and external vendors, ensuring high service standards and compliance with organizational policies.

Qualifications

• Bachelor's degree in Administration, Hotel Management, or Business Management.
• Experience in hospital/hospitality/operations preferred.

Responsibilities

• Assist in planning and coordinating daily operational activities.
• Oversee administrative functions and ensure compliance with policies.
• Monitor staff attendance, productivity, and discipline.
• Prepare operational reports and support budgeting activities.

Skills

Operational management

Communication

Leadership

Vendor management

Problem-solving

MS Office proficiency

Education

Bachelor's degree in Administration or related field

Job description

Title: Deputy Manager: Operations / Administration

Job Summary

The Deputy Manager will support senior management in overseeing day‑to‑day operations and administrative functions. The role involves ensuring smooth facility operations, staff coordination, compliance with policies, and maintaining high service standards within hospital/hospitality or operations‑driven environments.

Key Responsibilities

• Assist the Manager in planning, coordinating, and monitoring daily operational activities.
• Oversee administrative functions including facility management, housekeeping, security, and front office operations.
• Ensure compliance with organizational policies, statutory regulations, and industry standards.
• Coordinate with internal departments and external vendors for smooth operations.
• Monitor staff attendance, productivity, duty rosters, and discipline.
• Handle escalations, service issues, and operational challenges effectively.
• Prepare operational reports, MIS, and documentation for management review.
• Support budgeting, cost control, and inventory management activities.
• Ensure quality service delivery and customer/patient satisfaction.
• Assist in audits, inspections, and compliance‑related activities.

Key Skills & Competencies

• Strong operational and administrative management skills.
• Excellent communication and coordination abilities.
• Leadership and team‑handling experience.
• Knowledge of hospital/hospitality operations and SOPs.
• Vendor management and negotiation skills.
• Problem‑solving and decision‑making capability.
• Basic knowledge of compliance, safety, and statutory norms.
• Proficiency in MS Office (Word, Excel, Outlook).

Qualification

• Bachelor's degree in Administration, Hotel Management, Business Management, or related field.
• Relevant industry experience in hospital/hospitality/operations preferred.