Position: Deputy General Manager – Sales (Luxury Residential)
Industry: Real Estate
Location: Delhi
Department: Sales
Role Summary
We are looking for a seasoned Deputy General Manager – Sales with deep expertise in luxury residential real estate. The role demands strategic leadership, strong market acumen, and a proven ability to drive high-value sales. The incumbent will be responsible for delivering revenue targets, managing premium client relationships, strengthening sales operations, and leading high-performing sales teams across luxury residential projects.
Key Responsibilities
1. Sales Strategy & Operational Excellence
- Drive and execute sales strategies for luxury residential projects in alignment with organizational goals.
- Monitor sales pipelines, forecasts, and performance metrics to ensure achievement of revenue targets.
- Ensure disciplined adherence to sales processes and best practices across all stages of the sales cycle.
- Identify gaps and implement process improvements to enhance efficiency, productivity, and customer experience.
2. CRM & Process Governance
- Oversee CRM data accuracy, lead management, and customer tracking to enable data-driven decision-making.
- Ensure timely follow-ups, effective lead conversion, and systematic reporting of sales performance.
- Collaborate with legal, finance, and post-sales teams to ensure seamless documentation, compliance, and closure.
3. Financial & Revenue Management
- Deliver monthly, quarterly, and annual revenue targets for luxury residential portfolios.
- Analyze market dynamics, pricing trends, and competitor offerings to optimize revenue and profitability.
- Work closely with finance teams to manage collections, receivables, and cash flow efficiency.
- Ensure optimal utilization of budgets allocated to sales and business development activities.
4. Customer & Market Leadership
- Build and sustain long‑term relationships with High Net‑Worth Individuals (HNIs), investors, and corporate clients.
- Provide customized solutions and advisory support tailored to luxury residential buyers.
- Lead client engagements including property walkthroughs, presentations, negotiations, and deal closures.
- Stay abreast of market trends, customer preferences, and competitive intelligence to refine sales strategies.
5. People Leadership & Stakeholder Management
- Lead, mentor, and develop a high‑performing sales team focused on results and customer excellence.
- Set clear performance expectations, conduct regular reviews, and drive continuous capability building.
- Manage relationships with internal stakeholders and external partners to support sales objectives.
- Represent the organization at client meetings, industry forums, and networking events.
Qualifications & Experience
Education:
- Bachelor’s or Master’s degree in Business Administration, Marketing, or a related discipline.
Experience:
- 10+ years of experience in luxury residential real estate sales.
- Minimum 5 years in a senior managerial or leadership role.
- Demonstrated success in handling HNI clients and closing high‑value residential transactions.
Skills & Competencies
Technical Skills:
- Strong proficiency in CRM platforms, MS Office, and sales analytics tools.
- Thorough understanding of real estate regulations, RERA compliance, and documentation processes.
Behavioural & Leadership Skills:
- Exceptional communication, negotiation, and presentation abilities.
- Strong leadership, stakeholder management, and decision‑making skills.
- Ability to perform in high‑pressure environments and meet aggressive timelines.