Deputy Branch Manager-BRANCH BANKING-Relationship Management

Kotak Mahindra Bank; Hyderabad; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading financial institution in Hyderabad is seeking a dynamic Deputy Branch Manager to lead the sales and service teams. This role involves driving business growth through customer engagement and retention, ensuring team productivity, and fostering a customer-centric culture. Ideal candidates will have strong leadership skills and experience in motivating staff to achieve branch goals.

Qualifications

• Strong leadership skills.
• Blend of sales and service orientation.
• Ability to motivate and manage front-office staff.

Responsibilities

• Lead a team of Relationship Managers and Senior Branch Relationship Managers.
• Drive sales of CASA, third-party products (TPP), and asset products through the team.
• Ensure consistent customer coverage, engagement, and retention.
• Monitor and enhance team productivity across assigned channels.
• Foster a culture of service excellence and customer‑centricity.
• Support team members in achieving individual and branch‑level business goals.

Job description

We are looking for a dynamic and results-driven Deputy Branch Manager to lead and support the branch's sales and service teams. The role involves driving business growth through CASA, third-party products, and asset sales, while ensuring high levels of customer engagement and retention. The ideal candidate will possess strong leadership skills, a blend of sales and service orientation, and the ability to motivate and manage front-office staff effectively.

Responsibilities

• Lead a team of Relationship Managers and Senior Branch Relationship Managers
• Drive sales of CASA, third-party products (TPP), and asset products through the team
• Ensure consistent customer coverage, engagement, and retention
• Monitor and enhance team productivity across assigned channels
• Foster a culture of service excellence and customer‑centricity
• Support team members in achieving individual and branch‑level business goals