Demand & Orders Analyst 1

Caterpillar; Krishnagiri District; In loco; INR 400.000 - 700.000; Tempo pieno

Descrizione del lavoro

Caterpillar is seeking a role in the Supply Chain and Logistics discipline to support order lead times and configuration changes. The position involves handling new orders, coordinating with production and logistics, and serving as the primary customer contact for order updates.

The role requires a Bachelor’s degree (Tier 1 preferred) and strong accuracy, analytical thinking, and communication skills. It is an onsite position that may involve collaboration across multiple departments to meet

Competenze

• Bachelor’s degree from a Tier 1 College or University is preferred.
• Experience in order management and handling customer inquiries is beneficial.

Mansioni

• Supervising and controlling new sales orders, identifying key elements and communicating downstream for required actions.
• Auditing order change requests from customers and evaluating acceptance from materials, production plan, technical and logistics perspectives.
• Serving as primary contact for customer inquiries; providing feedback about lead time, planned timeline, order change and reschedules.
• Aligned customers order with Sales production plan to achieve the monthly goal.
• Primary contact with other departments to manage sales and customer priorities.

Conoscenze

Accuracy and Attention to Detail

Analytical Thinking

Data Gathering & Analysis

Demand Management

Effective Communications

Forecasting

Planning and Organizing

Problem Solving

Formazione

Bachelor’s degree from a Tier 1 College or University

Descrizione del lavoro

Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition

Supports customer inquiries for order lead time and order configuration change. Responsible for new orders and order change, make sure requests can be successfully received by order system.

Responsibilities

• Supervising and controlling new sales orders, identifying the key elements and communicate downstream for required actions.
• Auditing order change requests from customers, evaluate acceptance of the order change request from a material, production plan, technical and logistics perspective.
• Serving as primary contact for customer inquiries; providing feedback about lead time, planned timeline, order change, order reschedules, etc.
• Aligned customers order with Sales production plan to achieve the monthly goal.
• Primary contact with other departments department to manage sales and customer priorities.

Degree Requirement

Bachelor’s degree from a Tier 1 College or University is preferred

Skill Descriptors

Accuracy and Attention to Detail

Level Basic Understanding:

• Explains the importance of accuracy in own function or unit.
• Identifies tasks or outputs that require accuracy and detail-level attention.
• Identifies the procedures for making sure that results are mistake-free.
• Describes consequences of errors within own unit or function.

Analytical Thinking

Level Basic Understanding:

• Names specific tools or techniques that can be used to support the analytical thinking process.
• Describes specific software applications or products used for business analytics.
• Gives examples of how analytical thinking has been used to resolve problems.
• Helps others research and learn more about business analytics tools and applications.

Data Gathering & Analysis

Level Working Knowledge:

• Participates in gathering and analyzing an organization’s data based on requirements.
• Follows proper data gathering and analysis processes and policies.
• Utilizes basic data collection and evaluation tools and techniques.
• Reports problems that arise in the data collection process.
• Documents data from various sources and in various formats.

Demand Management

Level Basic Understanding:

• Cites the application of various tools and technologies for demand management.
• Explains how improvements in demand management contribute to competitive advantage in the marketplace.
• Lists key issues, concerns and operational risks of demand management.
• Outlines the key principles and main activities involved in demand management.

Effective Communications

Level Basic Understanding:

• Describes non-verbal behaviors that influence the interpretation of the message.
• Cites examples of effective and ineffective communications.
• Explains the importance of effective business communication.
• Speaks/writes using correct language, mechanics, and gestures.

Forecasting

Level Basic Understanding:

• Identifies common forecasting tools and techniques.
• Describes the roles and responsibilities of demand forecasting staff.
• Explains sources of information for forecasting demand.
• Names several forecasting indexes or measurements.

Planning and Organizing

Level Basic Understanding:

• Seeks help to modify priorities as new information surfaces or conditions change.
• Demonstrates the ability to estimate the time and resources required to complete tasks.
• Identifies own key assignments, schedules, and process steps.
• Applies the concept of 'critical path' in order to complete work in a timely manner and keep larger tasks on track.

Problem Solving

Level Basic Understanding:

• Explains the value of a disciplined approach to problem solving.
• Describes problem reporting and escalation practices.
• Utilizes accepted procedures for problem analysis and resolution.
• Identifies key aspects of problem-solving techniques used in own area.

Additional Information

This position requires working onsite five days a week This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.

Posting Dates: November 6, 2026 - November 20, 2026

Caterpillar is an Equal Opportunity Employer.

There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar. Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.